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ARTICLE · 29 MARCH 2023

ACCC launches crackdown on social media influencers

ACCC is focussing on undisclosed paid arrangements & testimonials that withhold essential or qualifying information.

AustraliaConsumer Protection

With more than 100 influencers under its microscope, the Australian Competition and Consumer Commission (ACCC) is scouring social media for 'misleading testimonials and endorsements by influencers' as part of its newly announced list of priorities. A sweep has been launched across TikTok, Instagram, Facebook, Snapchat and YouTube in a bid to protect consumers in the digital economy.

Beyond influencers, the ACCC is also scrutinising other parties in the marketing ecosystem, including advertisers, marketers, brands and social media platforms in enabling misconduct.
As more Australians elect to shop online, there is an increasing reliance on reviews and testimonials in the purchasing process. According to ACCC chair Gina Cass-Gottlieb, the onus is on social media influencers to declare any affiliations with products or companies, and to provide transparency as to commercial motivations behind posting. In addition to undisclosed paid arrangements, the ACCC is also

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