Firm Profile > Hudgell Solicitors > London, England

Hudgell Solicitors

Transport > Travel Tier 3

Hudgell Solicitors continues to advise on catastrophic injuries suffered abroad. Paul McClorry leads the 'sensible and commercial' team and has a strong track record of advising on cases involving spinal and brain injuries suffered overseas, as well as assisting clients whose family members have died while abroad. His recent workload has involved advising on road accident claims, as well as incidents involving winter and water sports, primarily in mainland Europe.

Practice head(s):

Paul McClorry


‘They have invaluable knowledge of area and time constraints. All the individuals are easy to work with and there is good communication between teams, no matter how small the request.’

‘The travel team brings a wide scope of experience and contacts in overseas work, and they have been consistently focused on making sure their clients receive the best results.’

‘Paul McClorry remains personally engaged in each matter, ensuring the highest level of performance from his entire team.’

‘An innovative and boutique approach to legal practice. Sensible, commercial and always focused on the issues and on their clients’ needs. Contacts across Europe and the wider world with insurers and high-level foreign law experts.’

‘Brilliantly led by Paul McClorry, the team has strength and depth. Paul is personable, approachable and has enormous experience on both the claimant and defendant sides. There is nothing that he doesn’t know about cross-border practice.’

‘From moment I made contact the service has been excellent. Paul McClorry was very professional but at the same time he made us feel very comfortable discussing something that was very emotional and stressful. My decision that this was the right firm for my case was easy to make. Paul always keeps me up to date on my case and is always responsive to any emails or phone calls, which is absolutely great. He has made a very difficult situation a lot less stressful and easier for me and my family to deal with.’

‘From the beginning every stage was clearly explained to me and my options were given to me to decide a way forward.’

‘Paul McClorry went over and above to understand the sensitivity of my claim. He was compassionate and extremely professional. Each stage was clearly explained and I felt very confident in my voice being heard.’

Insurance > Clinical negligence and personal injury: claimant Tier 3

Jointly led by Chris Moore and Vince Shore, Hudgell Solicitors' clinical negligence offering covers a diverse array of matters such as surgical errors, and misdiagnosis. In addition, its expertise extends to the complexities of  delayed diagnosis, GP negligence and errors in dental work. On the personal injury side, the firm's Jane Woodcock oversees a team that handles catastrophic cases and places a strong emphasis on optimum rehabilitative support. The practice contains panel members of national amputee charity, the Limbless Association and works alongside local charity P.A.U.L For Brain Recovery. Chartered legal executive Helena Wood is another key contact for clinical negligence matters.

Practice head(s):

Chris Moore; Vince Shore; Jane Woodcock

Other key lawyers:


‘Helena Wood is hardworking and able to deal appropriately and sensitively with difficult clients.’

‘Chris Moore and Vince Shore both have huge experience of maximum severity and other claims. They are both a pleasure to work with by dint of their friendly natures and the ease with which they pick up the most complex of issues.’

‘Chris Moore is very empathetic. I knew at once that he would oversee our case to the best of his ability.’

‘This firm has been more efficient than any other solicitors I have dealt with in the past.’

‘The team is great! They are very professional, reliable, transparent! We receive outstanding support. We receive monthly reports on a claim progress both by email and postal. We can call any time if we have any concerns or questions and we get answers on them.’

‘A leading practice in Humberside, with an excellent reputation for getting good results for its clients.’

‘Hudgell Solicitors are a pleasure to work with. They treat their clients (who can be vulnerable, understandably emotional and challenging in other ways) with care, dignity and respect. They communicate well – I would recommend them as a top claimant-friendly clinical negligence firm outside of London.’

‘For me, it is the personal interaction with the team that makes it unique. As we all know, the legal framework can be a difficult to understand and challenging to navigate. I find the team is very adept in simplifying the process and outlining what needs to be done and by when.’

Public sector > Civil liberties and human rights

Insurance > Personal injury: claimant

Growth and development has characterised the recent period at Lime Solicitors (part of national firm Shakespeare Martineau LLP). In May 2021, the practice acquired Hudgell Solicitors' personal injury team in its entirety, and welcomed Martin Usher (formerly the group lead at Moore Barlow) to lead this newly strengthened offering. The 'highly specialist' department is noted particularly for its 'wide ranging knowledge of abuse work'; Malcolm Johnson is the name to note for such cases. Kent Pattinson is a key contact for serious injury claims.

Practice head(s):

Martin Usher

Other key lawyers:


‘The team is highly specialist and has wide ranging knowledge of abuse work for claimants. The client care and management is second to none and it consistently puts the interests of the (often) psychiatrically damaged clients first and foremost. There is good diversity in the team and the right balance of youth and experience and overall it is a very impressive PI outfit. I would recommend them to any claimant with a PI abuse claim.’

‘Malcolm Johnson is one of the country’s leading PI abuse specialists acting for claimants. He handles the clients really well, provides sound and realistic advice and acts at all times to make the client’s difficult circumstances as easy as possible. He is totally dedicated to claimant PI abuse work and he consistently gets really good results for his clients. I have the highest regard for his knowledge and ability to run a massive case load so effectively.’

‘I have had a really good service from the associates in the team who are experienced and very dedicated in the area of claimant abuse work. This firm is making a real impression in this area of PI law.’

‘Kent Pattinson has years of experience in dealing with claimants and understands their needs.’

‘This is a very strong and well-respected team that undertakes serious personal injury work, but with an emphasis on claimant child abuse and psychiatric injury.’

‘Kent Pattinson is a standout PI solicitor, he is incredibly knowledgeable, calm and good with clients.’

Key clients

Various clients in the Windrush claims

Grenfell Tower Fire families

Various clients in the claims against St James/St Vedast

Hudgell solicitors has established itself as one of the most progressive and ambitious law firms in the North of England and is now recognised as one of the Top 200 law firms in the UK.

The firm’s respected brand is characterised by its dedication to client care, to righting wrongs, fighting for justice and delivering the best possible outcome for every client.

About the firm: Established in 1997, Hudgell Solicitors has expanded through strategic growth and acquisitions in recent years. It now represents thousands of clients in claims for clinical negligence, personal and criminal injury, civil liberties and serious injury and illness abroad.

It is also one of only a small number of firms to have a legal aid franchise for representing families in traumatic cases when a child suffers a neurological injury up to eight weeks from birth.

Led by Executive Chairman Neil Hudgell and CEO Rachel Di Clemente, it has continually reacted and anticipated changes in the industry to grow as others have exited the market.

In the summer of 2018, an office was opened in Manchester and the firm is now building on three years of success in the north-west by increasing its team and office space in Manchester. This follows continued growth in client numbers in the Civil Liberties and Travel Litigation departments. The firm’s serious injury and clinical negligence departments will also now operate from the Manchester office as well as the firm’s head office in Hull.

The strategic plan of the firm now centres around its two main operational hubs in the north.  The expansion in the north-west is to complement the excellent, long established team in Hull, providing seriously injured people with first rate legal support and access to the best rehabilitation.

In 2020, the firm also appointed Eve Carter to head up a Court of Protection team from Manchester and offering further specialist support to the growing serious injury team.

The expanding Manchester-based Civil Liberties team, led by experienced inquests and inquiries specialist solicitor Terry Wilcox, has represented the families of victims at the Manchester Arena Inquiry.

Department Name Email Telephone
Joint Head of Clinical Negligence Vince Shore 0808 231 3616
Joint Head of Clinical Negligence Chris Moore 0808 231 3616
Head of Travel Litigation Paul McClorry 0808 231 3616
Associate - Criminal Injuries Nicola Bailey-Gibbs 0808 231 3616
Head of Civil Liberties Vicky Richardson 0808 231 3616
Head of Personal Injury Jane Woodcock 0808 231 3616
CEO Rachel Di Clemente 0808 231 3616
Head of Court of Protection Eve Carter 0808 231 3616
Serious Injury Manager Sarah Patten 0808 231 3616
Number of UK partners : 1
Number of other UK fee-earners : 90+

CLIENT: Steven and Jeanne Etheridge

COMPANY/FIRM: Hudgell Solicitors

TESTIMONIAL: My wife and I are extremely pleased with the legal representation service provided by Hudgell Solicitors throughout this insurance claim. We are extremely grateful to Tracy Stansfield for the work she has done on our behalf, supporting and guiding us over the last two years in a highly professional yet friendly and human manner. She always made sure we understood every aspect of the process as we proceeded through it and kept the matter moving forward to an ultimately highly successful conclusion with which we are both extremely pleased. Her emails and phone calls have helped us to stay cheerful and positive throughout the Covid restrictions. We are more than happy to award Hudgell Solicitors the full five stars and would recommend Tracy to anyone, should they require similar guidance and support through a similar claim. Thank you Tracy, for everything you have done on our behalf.

CLIENT: Karen Keeton

COMPANY/FIRM: Hudgell Solicitors


Elizabeth was very supportive throughout my experience, she held my hand when I cried and gave me the strength to continue. Even during Covid I got lots of support, she was always at the end of the line or email. I was asked and informed about every step I received all letters quickly and if I didn’t understand anything she would explain in terms I could. Great team would definitely use again Thank you.

CLIENT: Chris Price

COMPANY/FIRM: Hudgell Solicitors

TESTIMONIAL: instructed Hudgell’s to handle a complaint regarding the care of my late Mother whilst in a nursing home. I was contacted by Sam Gardner who was the Solicitor who was going to deal with my case. The whole experience was stress free throughout, I received regular updates without fail and Sam was very prompt in replying to any questions I had. Sam was very considerate in the way I was treated and very easy to talk to. I cannot thank Sam enough for all the help she gave me, and indeed Hayley and Sarah on the occasions I spoke to them. My claim was successful and I was happy with the outcome. I would highly recommend Hudgell’s and I would never use any other Solicitor. Thank you Sam.

CLIENT: Geoff Bailey

COMPANY/FIRM: Hudgell Solicitors

TESTIMONIAL: Sadly we lost our much loved family member after a fall in a care home. We tried other solicitors to take on our case but they weren’t able to offer us hope. That’s where Hugells came in to support us. They listened to our point of view and thankfully decided to take on our case. It was a difficult case to work with, but thanks to a dedicated, hardworking, time conscious and very punctual solicitor. Miss Lauren Dale. We finally got closure due to her guidance, she helped us step by step to gather what we needed to win the case. We as a family cannot recommend Lauren and Hudgells enough. She always kept to the agreed time scale. No matter what time we emailed her, she would always respond. Nothing was too much. She was very understanding and supported us through our anguish. Now we have closure and measures have been put in place to make sure this kind of thing is never left unchecked by the correct authorities going forward. Thank you so much Lauren you are brilliant, and you have a caring heart. Thank you so much.

CLIENT: A Whiteman

COMPANY/FIRM: Hudgell Solicitors

TESTIMONIAL: Hudgells were fantastic all the way through the process, they made things easy and we’re always giving me updates. They were very professional and if I had any queries they answered them quickly and thoroughly. Elizabeth was brilliant and even after taking over someone who had left it felt as though she had been with my case from day one! Cannot recommend them enough.

CLIENT: B Giggins

COMPANY/FIRM: Hudgell Solicitors

TESTIMONIAL: When no one else would help me, for years everywhere I turned no one would try and bring the police to justice for the way they treated me as a victim. But Hudgell’s said yes. It may not have been the result I wanted of an apology and justification. But they settled to make me go away after years of Hudgell working on my behalf. As my lovely solicitor said, sometimes that’s as close to an apology or acknowledgment of the damage they caused as you are going to get. They are right, it still hurts but at least they gave me closure – after 20 years of struggling on my own they gave me my life back and my dignity- thank you.

Hudgell Solicitors are committed to promoting diversity and avoiding discrimination in all of its dealings with personnel, clients and third parties. We are also committed to promoting diversity in all of our professional activities. In particular, as a business we:

  • Promote equality and diversity in our policies, practices and procedures and in all areas of our work in which it has influence;
  • We oppose all forms of unlawful and unfair discrimination.

Our leadership team take pride in their commitment to creating an environment where our staff are respected as individuals and everyone is treated fairly, equally and with respect. We recognise the benefits of a diverse workforce and during our recruitment process, anyone who applies for a position with the company is treated equally and fairly. We are committed to making reasonable adjustments for those with disabilities in relation to job opportunities, promotion and training. These same principles apply to our dealings with clients, suppliers and third parties.

Our equality and diversity statement and our latest SRA diversity survey key statistics are available on our website here.

We have also just relaunched our new community/CSR strategy which now includes a commitment to being ‘locally loyal’ and a programme of community support including:

  • Local partnerships and investment;
  • Benevolent fund and pro bono advice
  • Annual charity of choice; and
  • Departmental charity support.

We are also actively considering our Early Careers Programme and how an apprenticeship programme may help us recruit staff from more diverse backgrounds.

The legal profession is often seen as elitist and we are therefore proud to say that 63.6% of our staff who completed the 2021 SRA diversity survey at the firm attended a non-selective state run or funded school and a further 29.5% attended a selective state run or funded school.

It is of course a core regulatory principle that we act in a way that encourages equality, diversity and inclusion, however at Hudgell Solicitors we want our commitment to diversity to go beyond this and be an inherent strength of the business.