‘After trying to source good and sound legal advice we were beginning to think we were wasting our time. We spoke to various companies who didn’t really display any empathy relating to our very emotional and traumatic requirements. Jonny Scholes on the other hand showed great understanding and was able to talk us through the best approach to take. He explained potential difficulties and expertly managed our expectations. Very prompt communications. Jonny was consistently able to digest and make sense of a large amount of information that we provided. From the outset Jonny was open and honest regarding costs, talking about cost benefit analysis and being realistic when it came to the outcome.’

‘Nicola Marchant – determined in the pursuit of her client’s aims. Nicola’s decades of litigation experience show in the high quality of her work.’

‘What sets them apart is there ability to combine their knowledge of the law, the softer skills of client care and an ability to be direct. The clients I have referred to them are by the nature of the specialism in a highly emotional state and every one of them has been gushing in their praise of the work done by this team.’

‘Nicola Marchant heads up the team and is a gifted lawyer. Her real skill is taking complicated legal issues and fact patterns and explaining them in a way that is accessible and practical. She can give blunt advice without upsetting, fight hard and yet not offend. She is very, very good at what she does.’

‘Pannone Corporate are a regional Manchester firm providing expert advice to my national client base at a truly expert level. No query is too small and their ability to problem solve and work to a very tight deadline sets them out from the other, larger, Manchester firms and makes them an easy equal to the national and international full service firms. In addition, my client base is extremely vulnerable (Court of Protection) and often many clients are limited in cash assets. Pannone Corporate have always been very understanding of this, often issuing eagerly free advice and opinions before agreeing a fee rate that my client is able to afford at a Court of Protection rate.’

‘Jonny Scholes and Nicola Marchant are two leaders in their field and form an excellent partnership in my experience. Nicola brings an easy air of experience to all matters, whilst Jonny produces unrivalled work ethic and efficiency to produce a clear and concise advice on most any contentious probate matter. No query has ever been too small for them and they have always been able to assume conduct on probate matters that have been dealt with in my practice before being contested, without any issue.’

‘Nicola Marchant is excellent. Her advice is always clear, concise and cost-effective. She is also very personable and great with clients. Johnny Scholes has also impressed me and is “one to watch.”’

‘Nicola Marchant is exceptional. She is on the ball, fast, friendly and determined to get the best outcome for her clients. Her advice is well considered and based on a wealth of experience in her field.’

‘We have worked with the Debt Recovery team for many years and have always been pleased with the excellent service and advice they provide.’

‘The knowledge and support provided by the staff is excellent. ’

‘An engaging, tenacious team who are practical and efficient in what they do. They have worked with us and our functions to provide a seamless recovery service to suit our business needs. ’

‘Karl Williams is first-class and a pleasure to work with. ’

‘Pannone’s debt recovery department is commendable in every aspect of their duties. Their highly experienced team is always ready to go the extra mile, despite only charging fixed recoverable costs, so also represent superb value for money too. ’

‘Karl Williams has always provided an exemplary level of advice and guidance wherever needed. His support over many years has been invaluable. He is highly experience in his field and is focused on maintaining an excellent relationship with his clients.’

‘Flexibility, knowledge and adaptability to work across a wide range of IP issues. This has been both across domestic challenges as well as inter-territory/overseas challenges, such as trans-Atlantic agreements, involving the complexities of GDPR, individual overseas territory compliances (such as specific data and privacy requirements). Pannone Corporate work with us across a broad spectrum of service provision – whether it be drafting and refining our in-house rights management licences and methodologies, through to specific and bespoke commercial agreements, or even working with us to address causation and copyright infringement issues.’

‘Our main point of contact is partner Amy Chandler. We’ve worked with Amy for years. Amy is reliable, flexible and experienced.‘

‘Liaison with clients takes on a personal form and the relevant legal staff do not need reminding about issues. They keep in touch.’

‘Jack Harrington has been a consistent, flexible and reliable support in dealing with matters. We have developed an open and relaxed style of working as we have got to know each other and his knowledge of our business and our approach to things. This helps to ‘short cut’ a lot of the contextual discussion and we can get straight into the process, advice and options. It allows a direct and straight setting out of things when he knows we need to hear that. The firm has also been able to ink to corporate or GDPR specialists in their team when those skills have been relevant to a matter.’

‘The last 12 months have been challenging for everyone and the team at Pannone have worked creatively to adapt to the ‘new virtual world’. They have maintained ‘service as usual’ and moved updates, webinars and training online providing an essential support to businesses and helping navigate through unchartered Covid territory. ’

‘My primary contact is Jack Harrington – Jack is responsive, accessible and commercial practitioner and works with us, the client, to arrive at the right outcomes for the business. He always has time to talk things through and I never feel rushed or ‘against the clock’. Jack has accommodated ‘physical’ (socially distanced) training to the Exec Team and Board and has had a truly flexible approach throughout the Covid period, which has been greartly appreciated by all. ’

‘The employment team have the ability to make you feel as if you are as important as any other client or issue that you are challenging them with. Access to a partner is always available who will deal with the issue or delegate to a member of the team if needs be. The issue is always dealt with at the correct level of seniority and/or experience and knowledge. They are very friendly and are able to deliver in a very confident but relaxed manor. ’

‘My main point of contact has been Jack Harrington. The advice has always been exceptional and without delay. His team follow his attitude. Katie Kennedy has been especially thorough this year, with the challenges that Covid has brought to employers. If any other issues were needing attention that were not employment law related, then Jack was always available to call to delegate to the relevant people. Tim Hamilton was another Partner who went above and beyond in the advise received. ’

‘Pannone provide regular case law updates and in depth advice on these and other legislation changes may impact our business. They give good evaluation of risk and how to mitigate that risk with a pragmatic approach. In an emergency they have never let us down! ’

‘The team are excellent at communicating with clients, particularly in relation to holidays and cover arrangements. They have robust processes in place for signing off invoices and processing these. They have been particularly helpful in signposting to other areas of their business to provide advice and support with a complex pensions matter – the advice was excellent. Probably the most important part of the relationship we have built with Pannone is the trust and confidence we have in the advice and support and the speed with which they have responded to requests for advice.’

‘Individuals are professional in all their interactions with us and are clearly very experienced and knowledgeable. This enables them to quickly absorb information and provide advice that is thorough and considered. Fiona Hamor has been an excellent partner in some complex matters and is completely reliable and very thorough in her advice.’

‘Though a relatively new team, it manages to be seen in the care home sector as the ‘go to’ team for investigations by both the Care Quality Commission and the Health and Safety Executive. Always publishing tips and guidance in this area, its sector presence is one to watch as we come out of the pandemic.’

‘Bill Dunkerly is now the ‘care home guru’ in the North West attracting clients from throughout the sector. This is due to his in-depth knowledge of the industry proving both advice and representation relating to the regulator.’

‘A new team but one with excellent experience and technical expertise with a dynamic can-do approach and a personable demeanour.’

‘Bill Dunkerley has a vast knowledge of care homes and associated proceedings. He is a dynamic and inspiring leader and always gets excellent outcomes for his clients.’

‘Bill Dunkerley heads up the team and is a clever, able and tactically astute solicitor.’

‘I would like to emphasis that Melanie McGuirk was amazing from our first meeting right to the conclusion of my case, during our first meeting she gave me hope in a situation which I had long since deemed a lost cause, she continually went above and beyond to assist me with a case which seemed it had little chance of success, Melanie was extremely empathetic to my situation and lack of available resources at the time, they continued to support and advise me over a 2 year period, securing a settlement against a formidable adversary. Of course a successful outcome is great, but I would recommend Pannone and especially Melanie McGuirk even if we had been unsuccessful.’

‘Excellent and highly professional service. Committed staff and they can see around corners and spot the flaws in complex and sometimes ground-breaking agreements. ’

‘Amy Chandler remains cool and insightful at all times and her team including Danielle Amor are just highly professional, intelligent and care about what they do.’

‘Flexibility, knowledge and adaptability to work across a wide range of IP issues. This has been both across domestic challenges as well as inter-territory/overseas challenges, such as trans-Atlantic agreements, involving the complexities of GDPR, individual overseas territory compliances (such as specific data and privacy requirements).’

‘Our main point of contact is partner Amy Chandler. We’ve worked with Amy for years. Amy is reliable, flexible and experienced and is our go to for all IP matters. She understands the nuts and bolts of our IP,  our business models, and can quickly pivot to understand any new sectors (and their considerations) our business evolves into, working closely with our senior team as to how to best address our IP considerations, on a wide-ranging and bespoke basis.’

‘The team give very pragmatic easy to understand advice in what is a very complex field. They were able to relay to our client our concerns over the protection of our IPR and reach an amicable agreement in the contract negotiation that suited both parties.’

‘Personal service, readily available. Amy Chandler handled our case exceptionally.’

‘Sarah Barazza – fantastic lawyer – great people/ client skills.‘

‘The team are very experienced and showed this throughout the project. Attentive, personal and always available for advice and guidance. As a small client the team treated us just as they would a large corporate, which is what I expected and although these should not be unique qualities in my experience of other firms, its certainly rare.’

‘Amy Chandler was the Partner on several projects and showed a wealth of experience and understanding of the market and customer behaviour to enable us to develop a contract that was fair and represented both parties.’

‘The team’s strength is within understanding how modern software as a service products are built and operate and forming commercial agreements related to it. I could talk technically with the team and they understand how it fit together and how it impacted the documents, and also advised based upon industry best practice.’

‘We worked with Tim Hamilton who firstly is clearly incredibly experienced and is able to communicate that experience directly or as advice very well and in an easy-to-understand way so you understand, are aware of the risks enabling you to make the right decisions.’

‘Fantastic customer service, with a great understanding of our business and what is important to us.’

‘Very responsive, with a great knowledge of the issues relating to technology and data. Always looking to find the best outcome for our business.’

‘The Pannone team are super-responsive, friendly and extremely capable. I would have no hesitation in recommending the commercial and litigation teams who posses an impressive breadth of experience between them and are the best firm I have found outside of London. ’

‘The team are responsive, understand our business and give effective support and advice.’

‘Jane Shaw is extremely bright, commercial and practical. She always gives timely and pragmatic advice and sees the bigger picture, listening to our needs and concerns. She is a real asset to our family and business and I find her very easy to deal with. Jane is very good at explaining difficult or complicated issues and guides us through our options with professionalism and humour. She is a really excellent lawyer.’

‘Jane Shaw combines exemplary knowledge with pragmatism and solutions. She is very personable and easy to work with and understand our business needs’

‘Pannone have handled 2 separate cases for me. They gave calm factual advice to me regarding these very emotional cases. They always replied to my calls or emails promptly. They referred me to other professionals for further legal advice as required. They were honest from the start about whether I had a case rather than allowing me to incur charges on a non starter.’

‘Jane Shaw has exceptional technical ability and immediacy of response.’

‘Very entrepreneurial team that connect extremely well with likeminded clients. The team have the depth of skills to accommodate most matters and they pull-together extremely well across different service lines – with Team players all there to deliver an outstanding service to the client. It’s clear the team all connect well and enjoy working together, when you see them all interact with a client – which makes the whole client experience easy.’

‘Jane Shaw is well known in the private client space – she is a no nonsense Solicitor and helps clients make decisions very easily. She is technically very strong and that gives clients confidence in the decisions they are making – she explains the reasons in a simple way, which clients can understand. She has a great sense of humour, delivers the work with a smile and it’s easy to see why clients hire her.’

‘They deliver excellent quality and offer an interesting alternative to the larger firms for commercial clients wishing to bring a professional negligence claim. ’

‘Martin Pennington has one of the most penetrating brains of any solicitor I have worked with; he is able to assimilate and analyse even the most complex factual matrices, as well as to debate difficult legal issues with insight.’

‘Paul Jonson is a canny and assured operator, who puts clients at ease and navigates difficult cases with aplomb.’

‘Highly specialised firm with a strong track record in claimant professional negligence work. ’

‘Excellent communicators within the team. Pragmatic, commercial and realistic.’

‘Pannone have expertise in recruitment associated litigation and despite their expertise and resources, they manage to provide an extremely competitive service in terms of their pricing.’

‘Pannone Corporate has lawyers at the top of their respective disciplines and a client base to match. Customer service is a key ethos at the firm with a high degree of partner involvement ensuring the client gets the service it needs. Electronic document management and searching ensures that key documents are identified early in the case.’

‘Alex Winstanley is particularly responsive and offers sensible suggestions.’

‘David Brown is a skilled and technical lawyer with a wide range of experience to assist clients. He offers logical, practical advice with a strong sense for diplomacy making him often an invaluable sounding board for our business.‘

‘Paul Johnson – very experienced commercial litigator; heads his team with quiet efficiency.’

‘David Brown and Sarah Bazaraa have been incredibly professional throughout. Both have taken the time to listen to our views and have given, clear and robust advice whether that agrees with our own view or not. The quality of the work produced is also very clearly of the highest standard.’

‘Jonny Scholes is a strong team player who has successfully overseen the firm’s work for a substantial recruitment group. I have worked on a number of these cases and have noted that he is adept at keeping on top of all the individual cases while co-ordinating them with the wider client strategy.‘

‘I find the corporate team based in Manchester to be adaptive and pragmatic in their guidance and advice. We completed three transactions with them and found them to be sensibly priced and adaptive in their approach to the size and scale of due diligence required.’

‘We worked with the team at Pannone on several acquisition and they were fast to respond, highly knowledgeable and flexible. Good value for the money.’

‘Tom Hall is very engaged, pragmatic and knowledgeable. He delivers good quality even on short notice and finalized each deal with an after-closing key actions summary.’

‘The team have great experience with corporate transactions, at both dealing with the large multinationals down to the family owned businesses. I found that Pannone Corporate were able to partner with us in the negotiation of a business purchase, and provide solid practical advice, that achieved the right balance for both sides in order to facilitate the transaction.’

‘The team is very practical, friendly and supportive. The advice takes into account the commercial realities of doing business.’

‘Mark Winthorpe is an outstanding corporate partner and has excellent knowledge of M&A and the nuances of deals. He pays particular attention to the perspectives and incentives of those involved in deals which makes a real difference.’

‘We work with Gemma Staples whom we find very professional and thorough.’

‘The team work very well together, it doesn’t matter who you speak to, they always know what is happening with the case.’

‘Pannone Corporate strikes an excellent balance: they have the big-firm capacity to handle large and complex cases, but the small-firm responsiveness and personal touch. They have the flexibility and skills to manage cases that cross between different fields, for example real estate litigation that raises company law, insolvency or property damage issues.’

‘Gemma Staples (director) is a first-rate property litigator. She has masses of experience and keeps a cool head even in demanding and high-pressure cases. She has excellent commercial sense, having worked with a wide range of businesses, from multinationals to small family concerns.’

‘The whole property litigation team have been very responsive through the Covid pandemic despite most of the team working from home. They have shown adaptability to the changing corporate insolvency and property rights with the ongoing moratoriums.’

‘Whole team have been very supportive and responsive during this challenging period for tenants and landlords.’

‘The approach of Pannone and their staff is very much aligned to our values, what is important to us and the way we like to operate, Pannone recognise this and it’s reflected in the service they provide. It’s important when dealing with legal matters that a firm has the ability to tailor its service to work in partnership with its clients, take time to understand our objectives, the way we operate and therefore offer a more bespoke service to deliver the right outcomes. I feel that this is a specific strength of Pannone.’

‘The individuals very much reflect the approach of the team, they are the team I work with. They take the time to understand our business, needs and objectives and provide a service that is tailored to this.

‘Gareth Birch supported us on two deals – the tailored, personal approach provided a positive experience in some difficult circumstances.’

‘Honesty and responsiveness are specific qualities I value in individuals from Pannone. ’

‘The dedication to the needs of us, as clients, is excellent. The folks we work with have always tried to flex around us and find ways of making things fit. The service feels personal to us, which is as unusual as it is valued.’

‘Gareth Birch is an exceptional asset. He operates as a trusted partner for us and I value his input across the board. He has provided guidance and risk assessment on every step and every scheme. I feel he has our best interests at heart of every stage of engagement. I know how hard he will work to help us

‘The team seemed very well joined up and give a sense of good co-operative working.’

‘Heather Morris is a pleasure to deal with.’

‘The team are always ready to help and have found innovative solutions to technical problems.’

‘We have found Heather very helpful dealing with changes in working practices over the last 12 months. Dan and Heather make themselves available to assist and approach all their work in a friendly manner.’

‘The team has a great depth of knowledge; they are approachable, flexible, calm and reasoned in their communication styles. They are also very commercially-focused, so they have the professionalism to balance recovery to a client with the cost of fees expended, something which is an infrequent trait in lawyers; sometimes it is more important to get a good financial outcome than it is to be right – not all firms have that attitude and the culture spans wider than just the insolvency team too. I have never had my expectations underserved!’

‘The team at Pannone take customer service very seriously, and client needs appear to be paramount, both in terms of outcome and timeliness of delivery. Dan Clarke in the insolvency team is organised, measured and astute with the delivery of service and the tactics he deploys to achieve outcomes. He is good at introducing other specialisms where it is relevant and appropriate.’

‘Dan Clarke continues to grow in experience and stature as head of their insolvency offering, with a real grip of complex property and bankruptcy related issues – he gets to the point in a cost effective way.’

‘Excellent support and service – they review the contractual issue and provide advice, and their proposal and fee is based on the potential result.’

‘When we have required any service or assistance, Emma Judge basically becomes a member of our team and will initially provide us with the strengths and weaknesses of our dispute so we are fully versed with the potential outcome. Emma’s knowledge, experience, collaboration and attention to detail are excellent.’

‘Emma Judge is as relentless as she is meticulous in her delivery of vital arguments that drain the fight out of her opponents.’

‘Collectively Pannone are a competent, dependable, customer-focused firm. Always approachable, always sensible, and always providing value.’

‘We work mostly with Emma Judge. She is a knowledgeable, thorough and warm solicitor, willing to go the extra mile.’

‘Emma Judge has worked closely with us on various company disputes over the last 15 years. I find Emma’s knowledge and fact-driven guidance invaluable. In each dispute where Emma has represented us, we have had a satisfactory resolution. I would not hesitate to recommend Emma and her team.’

‘All of the partners feel like extended members of the in-house team. They are flexible and accommodating.’