Independent Mediators > London, England > Firm Profile

Independent Mediators
1 Paternoster Lane

Dispute resolution > Mediators Tier 1

Andrew Paton – Independent Mediators  A former partner at Pinsent Masons LLP, Andrew Paton at Independent Mediators is 'one of the best mediators around - straightforward, no-nonsense, and works hard with the parties to deliver an outcome'. In addition, 'Andrew is always very well-prepared, and able to grasp the issues (both the legal ones and the commercial ones) very quickly'. Paton has mediated over 1,300 cases to date, including many recent online mediations. His experience covers professional negligence claims involving legal professionals, accountants, architects, surveyors, engineers, financial advisers and insurance brokers; and Paton's expertise additionally includes construction-related claims, and property and commercial matters.Bill Marsh – Independent Mediators  A leading European mediator, Bill Marsh at Independent Mediators' 'key skills are being able to distil down complex matters into the key issues facing the parties, and to explore alternative routes to bringing them closer together.' Active in full-time mediation since 1991, Marsh's practice covers a broad range of commercial disputes, including commercial contracts, product liability, insurance, reinsurance, professional negligence, shareholder issues, sports, medical negligence, pensions, IT and shipping; and his international practice covers parties from over 30 countries, including disputes in India, France, Canada, US, Switzerland, Spain and Italy, along with Turkey, the Gulf, the Balkans and the Caribbean.Jane Player – Independent Mediators  At Independent MediatorsJane Player is ‘excellent. She manages to get on top of complicated material at very short notice, she settles the parties down, gets them to work out what they really want from the litigation, and manages mediations brilliantly. She is a very good influence on all of us’. Player’s wide-ranging practice focuses on general corporate and contractual claims, fraud and projects disputes, as well as Pharma, energy, technology, IP and media-related claims. Player also has particular experience in international dispute resolution, and is an expert in managing the cross-cultural aspects of joint venture and international shareholder disputes.Phillip Howell-Richardson – Independent Mediators  One of the UK’s most experienced and widely-respected commercial mediators, Independent MediatorsPhillip Howell-Richardson is an 'excellent all-rounder for commercial and professional liability disputes'. With longstanding experience in mediating complex cases in the UK and internationally, Howell-Richardson's mediation track record includes claims involving fraud, commercial contracts, professional negligence claims, banking, finance and insurance disputes, and international conflicts involving governments, companies and individuals. He is also experienced in mediations involving insolvency, engineering, oil and gas, property, IP, sport, employment, and group actions involving large numbers of claimants.Stuart  Chapman – Independent Mediators  Stuart Chapman at Independent Mediators is ‘very effective in finding a way to keep temperatures down and get the parties focusing on a way forward, rather than the reasons for the breakdown in the relationship.’ Chapman’s practice covers a broad cross-section of practice areas, including general commercial, construction, insolvency, insurance, partnership, professional negligence and shareholder disputes; and he has conducted over 600 mediations since he began mediating in 2008, including many recent mediations conducted remotely.Michel Kallipetis KC – Independent Mediators  The former head of Littleton ChambersIndependent Mediators ' Michel Kallipetis KC is 'brilliant at building rapport and getting parties to settle'. Many of Kallipetis' mediations are multi-party disputes, while others involve international companies and the laws of other countries; and he consistently mediates a broad range of disputes involving banking, partnerships, insurance and re-insurance. Kallipetis is also active in all aspects of employment disputes, including racial and sex discrimination claims and pension rights, solicitors and valuers’ negligence claims, and medical negligence and personal injury matters. Additional areas of expertise include large-value construction, engineering and commercial disputes, including referrals from the Commercial Court and the Technology and Construction Court.Jonathan Lloyd-Jones – Independent Mediators  Independent Mediators' 'calm, professional and highly intelligent' Jonathan Lloyd-Jones is actively involved, not only in practicing as a commercial mediator, but also in the development of mediation practice in the UK. His practice covers a wide range of commercial topics, particularly professional negligence claims against a wide range of professionals, including solicitors, accountants, architects, surveyors and insurance brokers; and Lloyd-Jones additionally handles claims for restitution based on fraud, breaches of restrictive covenants by departing employees, insolvency disputes, and construction and property matters.Mark Lomas KC – Independent Mediators  A full-time mediator at Independent Mediators since 2009, Mark Lomas KC's 'attention to detail is the best there is for a mediator. On top of that he is measured, persuasive and fair between the parties.' For other clients, he is 'the best mediator out there - hardworking, straight-talking, evaluative and trustworthy'. An accredited mediator since 2001, Lomas' mediations frequently concern professional negligence claims against solicitors, accountants, financial advisers, insurance brokers, architects and other construction professionals, but he also handles claims in relation to insurance, probate, property, trusts, commercial law and insolvency.Kate Jackson – Independent Mediators  Qualified as a lawyer both in England and Wales, and New York, Kate Jackson at Independent Mediators 'displays all the hallmarks required of a first-rate mediator - knows when to listen, when to interject, when to offer guidance/reassurance, and when to leave the parties to make their own choices, while maintaining impartiality'. A full-time mediator since 2009, ex-Magic Circle litigator Jackson is experienced in mediating high-value, high-profile disputes for large public and international companies, as well as individuals with personal grievances. She is additionally appointed to the Court of Appeal Mediator Panel, and is a former member of the London Borough of Kensington & Chelsea's Approved Panel of mediators.

Independent Mediators manage the practices of nine of Europe’s leading full time civil and commercial mediators. The mediators joined forces to form a dedicated mediation “chambers” which offered a new model for independent mediation practice. They are acknowledged as leading mediators in Chambers & Partners and The Legal 500. They are also recognised as some of the most experienced in internationally with all being listed in Who’s Who Legal which recognises the world’s leading commercial mediators. The mediators regularly travel all over the UK and internationally for mediations as well as mediating online.

We operate on the model of a barrister’s chambers. The mediators are self-employed and independent, and share a central service to administer all their mediations, offering clients the advantages of:

  • a single contact point for all nine mediators– no need to call each mediator separately;
  • instant diary availability and mediation bookings;
  • harmonised documentation and fees – with complete transparency on all fees;
  • we draw up the mediation agreement and provide a timetable for submission of papers;
  • availability of first class cover from other leading mediators if a specified mediator is not available;
  • no separate administration fees are charged to clients.

The structure ensures maximum convenience and speed for clients with minimum overheads. Clients simply pay the mediator’s own fees, with no additional administration charges. Our aim is to make the process of appointing a mediator as straight forward as possible.

We mediate a wide range of commercial disputes in almost every sector of business and law. Values range from tens of thousands to multi billion pounds and are between parties from all walks of life and all over the world, including
companies both public and private, national governments, public bodies/authorities and group actions.

In brief

  • The business was set up in 2007 and now comprises nine full time commercial mediators, two well-known commercial litigation and professional
    negligence silks and seven former solicitors.
  • Independent mediators have been appointed more than 6,800 mediations.
  • Between them the mediators have over 200 years mediation experience and have undertaken more than 9,500 mediations during their careers.
  • Who’s Who Legal: Mediation 2022 recently announced that all nine of our members have been recognised amongst the leading commercial mediators in the world. Bill Marsh and Michel Kallipetis KC also feature in the list of Global Elite Thought Leaders in mediation in EMEA.
  • In 2019 and 2020 Independent Mediators were awarded Mediation Firm of the Year by Who’s Who Legal.
  • Our mediators have worked with parties from over 85 countries, as mediators, mediation advisers to governments and companies and delivering mediation training.

Areas of practice include;

Banking / Finance

Commercial Contracts

Commercial Fraud / Fraud

Company Shareholders


Construction / Engineering




Group actions

In Life mediation


Insurance / Reinsurance

Intellectual Property



Local / National Government

Medical Negligence / Personal Injury

Oil & Gas



Probate / Trusts / Estates

Professional Negligence




Transport / Logistics


CEO Nicky 44 (0)20 7127 9223
Stuart  Chapman photo Stuart ChapmanConsistently recommended by Chambers, Legal 500 and the international directory, Who’s Who…
Phillip Howell-Richardson photo Phillip Howell-RichardsonPhillip is one of the UK’s most experienced and widely respected commercial…
Kate Jackson photo Kate Jackson“First-rate mediator” Kate Jackson is “the ideal mediator for complex disputes, bridging…
Michel Kallipetis photo Michel KallipetisMichel regularly mediates a wide variety of disputes including: partnerships; banking; insurance…
Jonathan Lloyd-Jones photo Jonathan Lloyd-JonesJonathan has been a commercial mediator for 29 years. His mediation practice…
Mark Lomas photo Mark LomasMark is one of the UK’s leading mediators with a wide-ranging commercial…
Bill Marsh photo Bill MarshTwice ranked by WWL as Mediator of the Year (2019 and 2014), Bill Marsh…
Andrew Paton photo Andrew PatonOver 35 years dispute resolution experience. Former partner with Pinsent Masons LLP.…
Jane Player photo Jane PlayerJane is a leading international mediator with a wide-ranging commercial practice and…
Pratice Managers : 2
Practice Administrators : 2
Commercial Mediators : 9
English (fluent)

The Singapore Convention – The mediator’s perspective (
Michel Kallipetis QC was the International Academy of Mediators (IAM) representative at the drafting of the Singapore Convention. He provides a brief overview of the Convention and some analysis from a mediator’s perspective

Firm profile: Independent Mediators (