Bolt Burdon Kemp LLP > London, England > Firm Profile

Bolt Burdon Kemp LLP
26 Newbury Street

Insurance > Clinical negligence: claimant Tier 2

Bolt Burdon Kemp LLP’s ‘cohesive and collaborative’ clinical negligence team is split into sub-divisions by injury type, allowing for ‘deep understanding of the needs of clients‘; the divisions cover adult brain injury, child brain injury, spinal injury, military claims and complex injury. ‘Passionate and devoted’ Caroline Klage leads the wider team, while ‘exceptionalClaudia Hillemand heads up the child brain injury side, and ‘determined and thoroughSuzanne Trask oversees adult brain injury work. The team recently launched its Early Notification Scheme clinic, supporting clients working with this NHS initiative regarding birth injuries. Senior associate Alex Dabek, a spinal injury specialist, is noted as ‘astonishingly thorough and meticulous in everything she does’.

Practice head(s):

Caroline Klage

Other key lawyers:

Suzanne Trask; Claudia Hillemand; Alex Dabek; Hema Wanza; Joanna Chapman; Rhiannon Daniel; Ipek Tugcu; Gaggan Mawi


‘This team has vast knowledge of supporting clients and their families who suffer from spinal injuries, they are empathetic in their approach, caring but professional. They respond to any queries without delay and as a client, the process has been described to us in the utmost detail and questions answered with support throughout.’

‘Split by injury type, not by source of injury, so the various teams have a deep understanding of the needs of clients, and good links to supportive organisations and experts.’

‘The team is very cohesive and collaborative. They are exceptional communicators both with clients and other professionals. They strike an excellent balance between delivering complex information with clarity and empathy, which is fundamental to the great outcomes they secure for their clients, many of whom have experienced devastating life-changing injuries.’

‘Caroline Klage is absolutely superb. In my mind, she is the best solicitor in the country dealing with birth brain injury claims. I have never worked with anyone more passionate and devoted to their clients and her experience within the specialist field is second to none.’

‘Suzanne Trask is a real leader in her field. Determined and thorough and leads her team with real skill and determination.’

‘Caroline Klage is highly experienced and provides clients and their families with confidence and clarity at each stage of the litigation. She is always prepared to tackle difficult issues head on and never fails to keep in mind the real-life impact on her clients and their families of all the decisions that need to be taken on her clients’ behalf. She works collaboratively and respects the involvement of other professionals. She is able to drive things forward with focus.’

‘Claudia Hillemand is an exceptional lawyer. She is great to work with and provides her clients and their families with reassuring, clear advice as they embark on each new step of the litigation process. Regardless of the demands on her time, she is always highly responsive and invested in getting the very best outcomes for her clients.’

‘I am big fan of Alex Dabek who is astonishingly thorough and meticulous in everything she does, leaving no stone unturned.’

Work highlights

  • Negotiated a multi-million pound settlement for a child who experienced medical negligence at birth, resulting in cerebral palsy.
  • Successfully represented a vulnerable client in a claim arising out of a delay of diagnosis compounded by further negligence, resulting in paralysis.
  • Represented a former service-person in relation to the MOD’s delay in diagnosing and treating their PTSD, resulting in their premature discharge from the RAF.

Insurance > Personal injury: claimant Tier 2

The personal injury team at Bolt Burdon Kemp LLP is led by Jonathan Wheeler, and operates as a cross-departmental group, with specialist teams focusing on adult brain injury, child brain injury, spinal injury, military claims, abuse, and complex injury; the firm also has growing expertise regarding bullying and harassment issues. ‘Incredibly shrewd tacticianAhmed Al-Nahhas leads the military claims team, and has experience handling cases with sensitive elements including racial harassment, sexual assault and suicide. The abuse team is led by solicitor-advocate David McClenaghan, who has notable expertise in historical sexual abuse claims and those in a religious setting. Joshua Hughes leads the complex injury team, which covers road traffic accidents, accidents at work and injuries in a healthcare setting. Spinal injury specialist Victoria Oliver ‘blends tactical acumen with compassion in a way that is unique’.

Practice head(s):

Jonathan Wheeler

Other key lawyers:

Ahmed Al-Nahhas; David McClenaghan; Cheryl Abrahams; Joshua Hughes; Victoria Oliver; Jessica Standley; Rhiannon Daniel


‘Bolt Burdon Kemp have a very strong team in this field. They have true depth of knowledge and expertise and also genuinely care about their clients as people. Their systems are very efficient and they make use of technology effectively.’

‘Jonathan Wheeler leads the firm very effectively with a firm grasp on business matters together with genuine care and concern for the clients and the individuals working for the firm.’

‘Ahmed Al-Nahhas is a superb lawyer – an incredibly shrewd tactician who knows the subject of military law inside out.’

‘The Bolt Burdon Kemp team is superb at communicating in a timely manner and keeping us updated and aware of issues and their resolution. They are hugely diverse and very much put their client at the heart of everything.’ 

‘Bolt Burdon Kemp is a specialist firm dealing with injury claims. The small, dedicated team punch well above their weight and can be relied upon to deliver results, even in the most difficult and technical claims.’

‘Forensic eye for detail, client focused and a collaborative team approach.’

‘Ahmed Al-Nahhas leads the military team. Ahmed is totally dedicated to securing the best result for his clients but is also pragmatic and is very good with vulnerable clients. Victoria Oliver leads the spinal team and is also very client-focused, very empathetic and an excellent team player.’

‘Victoria Oliver is a partner of the utmost skill, integrity and empathy. She blends tactical acumen with compassion in a way that is unique.’

Work highlights

  • Represented a child sexual abuse survivor at the Supreme Court after the defendant appealed a victory decision for the client, confirming that religious organisations can be held responsible for their leaders’ actions.
  • Secured £10m for a 21-year-old client left paralysed after a road traffic accident.
  • Representing a service-person in a case involving PTSD, racial harassment and sexual assault.

Dispute resolution > Costs lawyers Tier 2

The in-house team at Bolt Burdon Kemp LLP works exclusively on costs litigation arising out of its serious injury caseload, relating to personal injury or clinical negligence claims. Team head Sam Hayman, ably assisted by senior associate Tom Jenkinson, routinely represents clients in the High Court and Supreme Court Costs Office. Associate Sarah Holden is a ‘talented advocate and one to watch in the future‘ for costs budgets and bills of costs.

Practice head(s):

Sam Hayman

Other key lawyers:


‘Well known and highly regarded for fighting difficult and complex legal points to the appellate Courts. Leading lights in shaping the law in respect of the recent costs reforms to the personal injury market.’

‘Sam Hayman and Tom Jenkinson – well known for their role in many of the recent leading appellate cases.’

‘BBK are leaders in their field. They are at the very forefront of the development of the law of costs – never afraid to fight a point of principle to the highest appellate levels.’

‘Tom Jenkinson is an absolute pleasure to deal with. Sarah Holden is a talented advocate and one to watch in the future. She is a cut above.’

‘They are very much on the cutting edge of costs litigation. They are willing to take on the toughest cases and most novel points.’

‘Tom Jenkinson and Sam Hayman stand out. They know the sector inside out.’

Work highlights

  • Resisted the defendant’s attempt to circumvent Qualified One-way Costs Shifting (QOCS) by seeking a non-party costs order against the firm in relation to the defendant’s costs of assessment and subsequent applications and appeals.
  • Resisted a Defendant’s application to apply costs budgeting to a child’s case, where the child has sustained a severe brain injury and their current prognosis is uncertain.
Photo Name Position Profile
Cheryl Abrahams photo Cheryl Abrahams Cheryl is a partner in the child brain injury team at Bolt…
Lynne Burdon photo Lynne Burdon After education at a Quaker school in North Yorkshire and a Maths…
Joanna Chapman photo Joanna Chapman Jo is a partner in the child brain injury team, and acts exclusively…
Alex Dabek photo Alex Dabek Alex is a Senior Associate in the Spinal Injury team at Bolt…
Sam Hayman photo Sam Hayman Sam is a Partner and Head of Costs at Bolt Burdon Kemp,…
Claudia Hillemand photo Claudia Hillemand Claudia is a Partner in the Child Brain Injury team. She acts exclusively…
Joshua Hughes photo Joshua Hughes Josh is a Partner and Head of the Complex Injury team at…
Rhicha Kapila photo Rhicha Kapila Rhicha is the Chief Operations Officer and a partner at Bolt Burdon…
Caroline Klage photo Caroline Klage Caroline is a specialist in cases involving child brain injury and heads…
David McClenaghan photo David McClenaghan David joined Bolt Burdon Kemp in 2010. He became partner in 2015…
Luke Nicholls photo Luke Nicholls Luke is the Finance Partner in the Financial Operations team at Bolt…
Suzanne Trask photo Suzanne Trask Suzanne is head of the Adult Brain Injury team at Bolt Burdon…
Photo Name Position Profile
Ahmed Al-Nahhas photo Ahmed Al-Nahhas Ahmed is Head of the Military Claims Team and a Partner and…
Tom Jenkinson photo Tom Jenkinson Tom is a Senior Associate and Solicitor Advocate, specialising in costs disputes…
Victoria Oliver photo Victoria Oliver Victoria is a Partner and Head of the Spinal Injury Team. Victoria…
Jonathan Wheeler photo Jonathan Wheeler Jonathan was formerly head of both the injury and abuse teams at…