‘Howard Catherall was utterly professional at every stage. We always felt very informed and felt very comfortable in asking if there was something we didn’t understand. Howard was very thorough in getting together all the information necessary. He talked us through every aspect in detail.’

‘On the day of the trial, we were invited to meet Howard Catherall before the trial time. He explained what we could expect when entering the courtroom; this made us feel as totally prepared and that there should be nothing that would be a surprise to us, that may make things more stressful. We felt like we had every confidence in Howard and that we were in very good hands. The whole situation was very stressful for us, as it is not something that we had had to do before, but seeing how professional and calm Howard was, made us both relax as much as possible. I could not praise Howard enough for his professionalism and thoroughness at every stage. I would most definitely recommend him to anyone needing a top quality solicitor.’

‘The team at Gotelee are amazing not only for their knowledge and experience but also there ability to treat us as human beings, as individuals and support and deliver a legal service tailored to our needs. There was a need for us to work across departments and the way they ensured that all departments understood not only our case but the needs of those involved was amazing and put us all at easy.’

‘Howard Catherall and his team always ensured that I was fully briefed so I could support my son. Howard’s knowledge of my son, the case, and the right barrister was excellent.’

‘Friendly, kind, straightforward and trustworthy.’

‘Honest, clear, straightforward and empathetic.’

‘Hugh Rowland and his team’s expertise and professional manner helped so much in giving me the confidence to deal with a very traumatic Crown Court trial. Hugh Rowland’s support extended way and above the many case meetings we had, I received many updates that ultimately are very supportive, along with telephone calls to ensure I was fully aware of procedure.’

‘Max Harnden and Elizabeth Clazie were both extremely helpful and diligent, always available when needed, kept us well informed throughout the stages of the sale and kept the process moving when the buyers appeared to be stalling. Their help was invaluable from the initial meeting right up until the final accounts were approved some time after the date of the sale. ’

‘The team which assisted on our case worked well together, communication throughout.’

‘Elizabeth Clazie had a passion with her role to help resolve our case, she provided valued knowledge and advised on items which they could see being possible issues. She also made us aware of the limitations in our case and the possible outcomes should it be resolved how we hope.’

‘We found that the teams to be cohesive, in our case we where selling a company with a high degree of property and the property team worked seamlessly with the corporate team to provide a full in house package with a great depth of knowledge this was all achieved during the height of the COVID epidemic. The use of Teams/Zoom conferencing calls, the flexibility shown by all teams to fully embracing modern technology was key.’

‘Max Harnden has a great depth of knowledge, ability assisted by his team.’

‘They are a very personal practice that treats you with care and understands your needs..’

‘Gotelee work with you in a personal manner – the people that I have got to know really care about the outcome.’

‘Andrew Breckenridge is a reassuring presence to have on your side – he is knowledgeable, calm and strategic without resorting to game-playing or showboating. He communicates well – concisely and in a timely manner.’

‘What a great team! From my experience, the whole team at Gotelee understands that they are a team and they work together well – something that a surprising number of businesses don’t get right. Gotelee nails this. I have dealt with 5 or 6 people in the business over the years and they all know their own strengths, they know each other’s strengths and they work together to deliver what I need.’

‘Everyone works in a modern way, embraces technology and most importantly for me, they are all very human. I have dealt with legal firms before where this is just not the case. Everyone at Gotelee seems to be aligned with the same set of values and they are straight-talking, honest, knowledgeable, friendly, and they all have a great sense of humour.’

‘I have worked with Andrew West several times over the last 4 years. He is incredibly knowledgeable and gets straight to the heart of things. He will talk straight, but kindly. I was referred to him when I needed a lawyer to do my own settlement from an employer I was amicably parting ways with and his skills and advice were far superior to the other sides’ to a point where he had to re-do their work. This was such a good experience for me- I felt safe and looked after and Andrew was a joy to work with. I have referred him personally to a friend, and since then I have only used Gotelee for my legal work.’

‘More recently I have worked with Marie Allen. After working with Andrew I was actually nervous about moving to someone else and I had perhaps the trickiest leaver that I have ever had to manage professionally. From the first conversation with Marie, I felt huge relief, and again I felt safe. My business chooses to operate in a certain way and she took the time to really get under the skin of that and understand the way we wanted to proceed. As a result, she was able to advise us specifically in the tone that we needed. She kept me laughing on the tough days by being very human and driving us forwards and when it came to the toughest bits, she moved incredibly quickly making the whole things easy for us.’

‘Gotelee offers practical and sensible advice at good value. The advice is on tap and very pragmatic.’

‘Andrew West offers advice that is sensible and pragmatic and always able to deal with an issue speed and efficiency. I feel in very safe hands with his advice.’

‘This team has been very helpful and explained everything step by step as it has been a very difficult time for me. They keep me informed about how things are progressing by emails and telephone calls.’

‘Timothy Humpage came to see me at home as it’s was difficult for me to get out. He explained everything about what would happen. He has kept me informed about how my case is going.’

‘Gotelee offers a great range of services and after a detailed initial discussion with one of the partners I decided to move forward with my case. This decision was made because the partner concerned was very personable, easy to talk to and very knowledgeable. He listened to me very carefully and asked pertinent questions. I have been confident throughout the whole process that the advice I have been given is correct and always in good time. I have been kept fully informed as well. These are great strengths and give me peace of mind. After all, deciding to take legal action is a very scary thing to embark on.’

‘All the people I have dealt with at Gotelee, from reception staff to the partner, have been professional, knowledgeable and easy to deal with. They have reassured me when necessary because sometimes the terminology and process can seem quite daunting. The team are also very nice people and that makes a huge difference.’

‘I think what makes them stand out is their attention to detail and the fact that every avenue is explored to present the best case possible for their clients.’

‘Tim Humpage is representing me. My wife was not in the best of health and Tim travelled down from Ipswich to Felixstowe several time to take statements and keep us updated with the case. Sian Mullane has assisted Tim with the case. She has also worked to the highest standards to present the best possible case.’

‘A local firm providing a top class service in the field of PI and clinical negligence. A really good alternative to the top firms if you want a more personal approach that produces results on a par with firms higher up.’

‘Stevan Stratton has years of experience in a wide range of personal injury cases from simple tripping accidents to high-value fatal accident claims. He is extremely compassionate towards his clients which really puts them at ease at a very difficult time in their lives. By contrast, he is incredibly tenacious and tactically astute when it comes to dealing with opponents. He is a pleasure to be represented by and to work for but a nightmare to be against. A rising star.’

‘The Team at Gotelee is exceptionally professional and always helpful. during the lock downs they have worked exceptionally well, with no apparent issues and a seamless service.’

‘Demelza Butler has been an exceptional support. as a parent of young children herself, she has been able to identify, been sympathetic and understood my issues and has at times when needed helped me to see the bigger picture. She has been reassuring and her work has always been outstanding. She is organised, professional and very calm.’

‘Gotelee solicitors have been outstanding in dealing with my family law case. They work seamlessly together to provide their clients with an outstanding experience. Everyone seems to be actively involved and both know and understand your case. Forms are filed promptly and issues are dealt with in a very timely manner. Billing is clear and fair and you are kept up to date at all times.’

‘My case has been dealt with by Demelza Butler who I cannot praise highly enough – she is absolutely amazing. Right from our initial telephone conversation, Demelza stood out to me to be the person that I wanted to have representing me. She was extremely knowledgeable and made sure I felt happy with the information she gave me. What I liked most about Demelza was the way she was able to be incredibly professional, whilst at the same time making it clear she really cared about you and your case – something which in family law is so very important.’

‘The overall level of client care is great, it seems that the client is very much seen as the customer and the partners in different practice areas, appear to have a strong interest in supporting one another.’

‘Demelza Butler has been exceptional. Not only did she support me throughout a complex and challenging time, but was always great at communicating well in advance of what the outcomes might be, with a great deal of compassion and understanding.’

‘The team was introduced to me a number of years ago. Since I have never looked anywhere else for support when it was needed. Gotelee Solicitors is very friendly. Their professionalism and customer service is remarkable. They always find a way to make you feel at ease even in the hardest times. You definitely feel their confidence and control in representations.’

‘Their people are very supporting and innovative. They created an app that is a first in this field.’

‘Open, supportive and encourage innovation.’

‘Kay Baker is both a skilful and diligent succession and trusts lawyer, with an amazing ability to keep several balls in the air at the same time.’

‘Andrew Breckenridge gives very clear, practical advice and cuts through a lot of noise in a helpful and constructive way.’

‘Provincial solicitors that have real expertise in every department.’

”Andrew Breckenridge’s policy is to reply by email with his immediate thoughts. This makes for a much more collaborative approach. He has solved some of my company’s big issues this year.’