Gotelee Solicitors > Ipswich, England > Firm Profile
Gotelee Solicitors Offices
31-41 ELM STREET
Gotelee Solicitors > The Legal 500 Rankings
Gotelee Solicitors in Ipswich is 'amazing, not only for its knowledge and experience but also its ability to treat clients as human beings'. Hugh Rowland leads the practice handles a broad range of criminal matters but has particular expertise in advising victims of crime who find the criminal justice system hard to navigate. Howard Catherall has a strong presence in private client crime, which intersects with his transport and logistics practice.
‘Howard Catherall was utterly professional at every stage. We always felt very informed and felt very comfortable in asking if there was something we didn’t understand. Howard was very thorough in getting together all the information necessary. He talked us through every aspect in detail.’
‘On the day of the trial, we were invited to meet Howard Catherall before the trial time. He explained what we could expect when entering the courtroom; this made us feel as totally prepared and that there should be nothing that would be a surprise to us, that may make things more stressful. We felt like we had every confidence in Howard and that we were in very good hands. The whole situation was very stressful for us, as it is not something that we had had to do before, but seeing how professional and calm Howard was, made us both relax as much as possible. I could not praise Howard enough for his professionalism and thoroughness at every stage. I would most definitely recommend him to anyone needing a top quality solicitor.’
‘The team at Gotelee are amazing not only for their knowledge and experience but also there ability to treat us as human beings, as individuals and support and deliver a legal service tailored to our needs. There was a need for us to work across departments and the way they ensured that all departments understood not only our case but the needs of those involved was amazing and put us all at easy.’
‘Howard Catherall and his team always ensured that I was fully briefed so I could support my son. Howard’s knowledge of my son, the case, and the right barrister was excellent.’
‘Friendly, kind, straightforward and trustworthy.’
‘Honest, clear, straightforward and empathetic.’
‘Hugh Rowland and his team’s expertise and professional manner helped so much in giving me the confidence to deal with a very traumatic Crown Court trial. Hugh Rowland’s support extended way and above the many case meetings we had, I received many updates that ultimately are very supportive, along with telephone calls to ensure I was fully aware of procedure.’
Gotelee Solicitors has four offices across Suffolk and each one has a strong private client team. The practice frequently advises individuals and family businesses on all aspects of wills, trusts, probate, tax and estate administration. The firm has a close relationship with Age UK Suffolk and every member of its team has undergone dementia training. Partners Peter Crix and Karina Jowitt in Ipswich, Matthew Boast in Felixstowe, Nicola Weldon in Woodbridge and Kay Baker in Hadleigh give the firm an impressive bench of talent across Suffolk.
Peter Crix; Matthew Boast; Nicola Weldon; Karina Jowitt; Kay Baker
Gotelee Solicitors is mainly based in Ipswich, though it also has offices in Hadleigh, Woodbridge and Felixstowe, through which it provides advice on corporate transactions and constitutional issues. Its client base is predominantly in Suffolk, though it extends across East Anglia, and includes a number of charitable organisations and SMEs. The practice led by Max Harnden is 'extremely helpful and diligent, and always available when needed'.
Other key lawyers:
‘Max Harnden and Elizabeth Clazie were both extremely helpful and diligent, always available when needed, kept us well informed throughout the stages of the sale and kept the process moving when the buyers appeared to be stalling. Their help was invaluable from the initial meeting right up until the final accounts were approved some time after the date of the sale. ’
‘The team which assisted on our case worked well together, communication throughout.’
‘Elizabeth Clazie had a passion with her role to help resolve our case, she provided valued knowledge and advised on items which they could see being possible issues. She also made us aware of the limitations in our case and the possible outcomes should it be resolved how we hope.’
‘We found that the teams to be cohesive, in our case we where selling a company with a high degree of property and the property team worked seamlessly with the corporate team to provide a full in house package with a great depth of knowledge this was all achieved during the height of the COVID epidemic. The use of Teams/Zoom conferencing calls, the flexibility shown by all teams to fully embracing modern technology was key.’
‘Max Harnden has a great depth of knowledge, ability assisted by his team.’
Gotelee Solicitors has a broad practice that handles liquor and venue licences for venue owners and SME clients. Hugh Rowland is the main partner and a former committee member of the national Criminal Law Solicitors’ Association. He handles licensing as part of broad disputes practice. Howard Catherall is a leading adviser to the logistics industry on criminal and licensing matters.
Employment Tier 2
Gotelee Solicitors has a strong local reputation and its 'straight-talking, honest, knowledgeable, friendly' employment practice is known for the fixed-fee service it provides and its HY Retainer subscription service, which provides real-time employment law advice. Marie Allen leads the practice and brings substantial experience to bear on HR and contentious matters. Managing partner Andrew West is a seasoned employment partner, while consultant Brian Morron, a former employment judge in the Employment Tribunal, has built a strong local standing in his time with the firm.
‘What a great team! From my experience, the whole team at Gotelee understands that they are a team and they work together well – something that a surprising number of businesses don’t get right. Gotelee nails this. I have dealt with 5 or 6 people in the business over the years and they all know their own strengths, they know each other’s strengths and they work together to deliver what I need.’
‘Everyone works in a modern way, embraces technology and most importantly for me, they are all very human. I have dealt with legal firms before where this is just not the case. Everyone at Gotelee seems to be aligned with the same set of values and they are straight-talking, honest, knowledgeable, friendly, and they all have a great sense of humour.’
‘I have worked with Andrew West several times over the last 4 years. He is incredibly knowledgeable and gets straight to the heart of things. He will talk straight, but kindly. I was referred to him when I needed a lawyer to do my own settlement from an employer I was amicably parting ways with and his skills and advice were far superior to the other sides’ to a point where he had to re-do their work. This was such a good experience for me- I felt safe and looked after and Andrew was a joy to work with. I have referred him personally to a friend, and since then I have only used Gotelee for my legal work.’
‘More recently I have worked with Marie Allen. After working with Andrew I was actually nervous about moving to someone else and I had perhaps the trickiest leaver that I have ever had to manage professionally. From the first conversation with Marie, I felt huge relief, and again I felt safe. My business chooses to operate in a certain way and she took the time to really get under the skin of that and understand the way we wanted to proceed. As a result, she was able to advise us specifically in the tone that we needed. She kept me laughing on the tough days by being very human and driving us forwards and when it came to the toughest bits, she moved incredibly quickly making the whole things easy for us.’
‘Gotelee offers practical and sensible advice at good value. The advice is on tap and very pragmatic.’
‘Andrew West offers advice that is sensible and pragmatic and always able to deal with an issue speed and efficiency. I feel in very safe hands with his advice.’
Jack Sealey Limited
St Nicholas Hospice
- Advising Sackers Limited on a range of employment law matters.
- Provided employment law advice to Jack Sealey Ltd under a retainer over the course of a number of years.
- Assisted St Nicholas Hospice for a number of years on a full range of employment issues.
At Gotelee Solicitors in Ipswich, criminal defence is a core practice and it receives a high volume of health and safety cases through referrals, often taking on cases previously handled by legal aid practices. Veteran litigator and practice head Hugh Rowland has a well-established reputation in the defence of health and safety matters, as well as regulatory, trading standards and licensing cases. Howard Catherall is a leading adviser to the logistics industry on criminal investigations and regulatory offences.
Gotelee Solicitors in Ipswich 'stands out for its attention to detail and the fact that every avenue is explored to present the best case possible for the clients'. The firm specialises in complex cases including fatal accidents, asbestos claims and historical abuse cases. Tim Humpage, who is 'very personable, easy to talk to and very knowledgeable' and Diana Infanti are the lead partners, and both handle clinical negligence matters exclusively. Newly promoted partner Stevan Stratton takes the lead on high-value personal injury cases. Legal executive Sian Mullane also plays a pivotal role in key matters.
‘This team has been very helpful and explained everything step by step as it has been a very difficult time for me. They keep me informed about how things are progressing by emails and telephone calls.’
‘Timothy Humpage came to see me at home as it’s was difficult for me to get out. He explained everything about what would happen. He has kept me informed about how my case is going.’
‘Gotelee offers a great range of services and after a detailed initial discussion with one of the partners I decided to move forward with my case. This decision was made because the partner concerned was very personable, easy to talk to and very knowledgeable. He listened to me very carefully and asked pertinent questions. I have been confident throughout the whole process that the advice I have been given is correct and always in good time. I have been kept fully informed as well. These are great strengths and give me peace of mind. After all, deciding to take legal action is a very scary thing to embark on.’
‘All the people I have dealt with at Gotelee, from reception staff to the partner, have been professional, knowledgeable and easy to deal with. They have reassured me when necessary because sometimes the terminology and process can seem quite daunting. The team are also very nice people and that makes a huge difference.’
‘I think what makes them stand out is their attention to detail and the fact that every avenue is explored to present the best case possible for their clients.’
‘Tim Humpage is representing me. My wife was not in the best of health and Tim travelled down from Ipswich to Felixstowe several time to take statements and keep us updated with the case. Sian Mullane has assisted Tim with the case. She has also worked to the highest standards to present the best possible case.’
‘A local firm providing a top class service in the field of PI and clinical negligence. A really good alternative to the top firms if you want a more personal approach that produces results on a par with firms higher up.’
‘Stevan Stratton has years of experience in a wide range of personal injury cases from simple tripping accidents to high-value fatal accident claims. He is extremely compassionate towards his clients which really puts them at ease at a very difficult time in their lives. By contrast, he is incredibly tenacious and tactically astute when it comes to dealing with opponents. He is a pleasure to be represented by and to work for but a nightmare to be against. A rising star.’
- Acted for the estate of a man who died of mesothelioma following exposure to asbestos in the 1960’s working in factory. Settled the case in excess of £100,000 for the estate.
Private client > Family Tier 2
The family law practice at Gotelee Solicitors in Ipswich is 'outstanding, exceptionally professional and always helpful'. Demelza Butler leads the practice and is 'absolutely amazing, extremely knowledgeable and both clever and concise in her work'. She frequently advises high-net-worth clients across Suffolk on matrimonial and family disputes. She now has support from associate John Simpson who joined from Ellisons Solicitors in early 2021. Helen Stuart retired.
Other key lawyers:
‘The Team at Gotelee is exceptionally professional and always helpful. during the lock downs they have worked exceptionally well, with no apparent issues and a seamless service.’
‘Demelza Butler has been an exceptional support. as a parent of young children herself, she has been able to identify, been sympathetic and understood my issues and has at times when needed helped me to see the bigger picture. She has been reassuring and her work has always been outstanding. She is organised, professional and very calm.’
‘Gotelee solicitors have been outstanding in dealing with my family law case. They work seamlessly together to provide their clients with an outstanding experience. Everyone seems to be actively involved and both know and understand your case. Forms are filed promptly and issues are dealt with in a very timely manner. Billing is clear and fair and you are kept up to date at all times.’
‘My case has been dealt with by Demelza Butler who I cannot praise highly enough – she is absolutely amazing. Right from our initial telephone conversation, Demelza stood out to me to be the person that I wanted to have representing me. She was extremely knowledgeable and made sure I felt happy with the information she gave me. What I liked most about Demelza was the way she was able to be incredibly professional, whilst at the same time making it clear she really cared about you and your case – something which in family law is so very important.’
‘The overall level of client care is great, it seems that the client is very much seen as the customer and the partners in different practice areas, appear to have a strong interest in supporting one another.’
‘Demelza Butler has been exceptional. Not only did she support me throughout a complex and challenging time, but was always great at communicating well in advance of what the outcomes might be, with a great deal of compassion and understanding.’
‘Their professionalism and customer service is remarkable‘, says a client of Gotelee Solicitors in Ipswich. The transport and logistics practice is now led by Hugh Rowland, who has decades of experience of defending businesses facing investigations by Trading Standards, HM Revenue & Customs and other regulatory bodies. Former practice head Howard Catherall left to join Leathes Prior.
‘The team was introduced to me a number of years ago. Since I have never looked anywhere else for support when it was needed. Gotelee Solicitors is very friendly. Their professionalism and customer service is remarkable. They always find a way to make you feel at ease even in the hardest times. You definitely feel their confidence and control in representations.’
‘Their people are very supporting and innovative. They created an app that is a first in this field.’
‘Open, supportive and encourage innovation.’
- Advising and representing a large fulfilment house operator in relation to HMRC compliance enquiries.
- Advising and assisting a road transport operator upon its response to the Office of the Traffic Commissioner following a bridge strike.
Based in Ipswich and Hadleigh, Gotelee Solicitors has a large private client team led by the experienced Peter Crix, who handles a steady stream of contentious trust and probate work. The firm is particularly active in claims under the Inheritance Act 1975, claims against trustees, challenges to wills on the grounds of fraudulent calumny, constructive trust claims and disputed Court of Protection applications. It also has particular expertise in NHS continuing healthcare claims. Highly regarded associate Kay Baker is an accredited mediator.
Other key lawyers:
‘Kay Baker is both a skilful and diligent succession and trusts lawyer, with an amazing ability to keep several balls in the air at the same time.’
Gotelee Solicitors has a network of offices across Suffolk, through which it acts for landlords and tenants, as well as developers of residential and commercial projects. Claire Barritt, who joined from Prettys Solicitors LLP in late 2020, leads the practice from Ipswich and former practice head Martin Whitworth is now a consultant. Barritt advises investors and lenders on real estate transactions, as well as assisting clients in the retail, health and logistics sectors.
Other key lawyers:
Gotelee Solicitors > Firm Profile
Gotelee solicitors provide a complete, seamless legal service to businesses and to personal clients in Suffolk with offices in Ipswich, Hadleigh, Felixstowe, Framlingham and Woodbridge. We are bold in offering fixed fees across all practice areas.
Our commercial team has a blend of lawyers with real expertise and experience who understand business needs and deliver practical legal solutions. Gotelee’s lawyers are featured regularly in the survey of East Anglian firms, in The Legal 500.
Gotelee’s hallmark is practical legal advice with a personal touch. Our customers are very important to us and our customer service and building relationships with clients is always at the top of our agenda.
Our team of lawyers specialise in a wide range of legal expertise. Gotelee is part of the ‘Making Suffolk the Greenest County’ initiative and is committed to doing all it can to reduce its carbon footprint as well as being a member of the Legal Sector Alliance.
Gotelee are Investors in People and have accreditation from the Law Society for meeting high standards
|Employment Law/Managing Partner||Andrew Westfirstname.lastname@example.org||01473 298179|
|Criminal Law||Hugh Rowlandemail@example.com||01473 298141|
|Family||Demelza Butlerfirstname.lastname@example.org||01473 298158|
|Commercial Property||Claire Barrittemail@example.com||01473 826312|
|Employment Law||Marie Allenfirstname.lastname@example.org||01473 298133|
|Conveyancing||Matthew Boastemail@example.com||01394 218305|
|Probate||Peter Crixfirstname.lastname@example.org||01473 298112|
|Business Law||Max Harndenemail@example.com||01473 298139|
|Medical Negligence||Timothy Humpagefirstname.lastname@example.org||01473 298122|
|Medical Negligence||Diana Infantiemail@example.com||01473 298180|
|Private Client||Nicola Weldonfirstname.lastname@example.org||01394 388605|
|Inheritance Disputes||Kay Bakeremail@example.com||01473 298187|
|Personal Injury||Stevan Strattonfirstname.lastname@example.org||01473 298111|
|Marie Allen||Partner||View Profile|
|Demelza Butler||Partner||View Profile|
|Mr Brian Morron||Consultant||View Profile|
|Hugh Rowland||Partner||View Profile|
|Stevan Stratton||Associate Solicitor||View Profile|
|Andrew West||Head of Employment||View Profile|
|Diane Yarrow-Smith||Chartered Legal Executive||View Profile|
Staff FiguresEquity partners : 8 Partners : 10 Associates : 6 Solicitors : 9 Legal Executives : 5 Paralegals : 12
LanguagesEnglish Italian French
MembershipsEmployment Lawyers Association Association of Personal Injury Lawyers (APIL) Law Society of England and Wales Motor Accident Solicitors Society (MASS)
- Crime, fraud and licensing > General crime and fraud
- Private client > Personal tax, trusts and probate: elsewhere in East Anglia
Top Tier Firm Rankings
- Corporate and commercial > Corporate and commercial: elsewhere in East Anglia
- Crime, fraud and licensing > Licensing
- Dispute resolution > Commercial litigation: elsewhere in East Anglia
- Employment > Health and safety
- Insurance > Personal injury and clinical negligence: claimant
- Private client > Family
- Transport > Transport and shipping