Singled out for its expertise in handling large scale, complex IT procurements and transformational projects, Shoosmiths LLP's well-regarded team is lauded for its 'pragmatic and practical approach'. Other areas of knowledge include cloud contracts, software development and licensing issues, AI, blockchain and fintech. Commercial partner David Jackson specialises in technology outsourcing deals. Craig Armstrong is recommended for software implementation projects, ERP and CRM system procurements and licensing work. Joe Stephenson acts for customers and suppliers on IT procurement projects.
IT and telecoms in West Midlands
‘Pragmatic and practical in approach. The team is innovative, and frankly, get the job done.’
The White Company
- Advising Audi on the rollout of “Functions on Demand” in the UK.
- Advising Estée Lauder on two major implementations of CRM software across its UK and European businesses, respectively.
- Advising Wrisk Limited, a leading insuretech provider, on its collaboration with Allianz Partners for the provision of a new IT-enabled insurance product to be delivered to the public.
Squire Patton Boggs impresses with its 'deep knowledge of the industry and the commercial realities of contracts and deals'. The firm is a top choice for clients in the retail, automotive, technology and financial services sectors and is regularly instructed on cutting edge mandates including the development and roll out of electric and autonomous vehicles, the commercial application of business-critical IT systems, and data security issues. Group head Stuart James is 'excellent' for IT system procurements, while Simon Jones is highlighted for his 'deep technical and industry knowledge' of systems integration contracts, cloud computing contracts and agile system development work. Senior associate Sam Tibbetts is also highly recommended.
‘Very deep knowledge of the industry and the commercial realities of contracts and deals. Intellectually impressive and very effective.’
‘Stuart James is excellent. Exceptional intellect combined with deeply grounded commercial acumen – a fantastic asset for our business over the years.’
‘Stuart James has a great understanding of tech and is solution focused.’
‘Simon Jones has both deep technical and industry knowledge, surpassing our expectations. He is experienced, attentive, meets promised timescales and outcomes focused.’
Transport for Greater Manchester
Pets at Home
LGPS (Local Government Pension Schemes)
Combined Nuclear Pension Plan Trustee Limited (CNPP)
- Advised Waterstones on the acquisition of new SaaS-based systems for the operation of its warehouses and ordering and supply of books throughout its store network.
- Assisted Pets at Home with an innovative project to design and implement the automated systems for a new national UK distribution centre, which will replace all existing facilities.
- Advising Arrow Global Group plc on its framework agreements with a leading IT supplier for the purchase of a wide range of IT services.
Midlands powerhouse Browne Jacobson LLP has a notable IT practice, which is led by Richard Nicholas, who is a specialist in technology and outsourcing deals, cloud computing issues, digital law and data protection mandates. The practice has a high-profile client base comprised of leading household names in the financial services, retail, energy, technology and public sectors.
The Doctors Laboratory Limited
Tech Data Limited
London Borough of Tower Hamlets
Itelligence Business Solutions (UK) Ltd
- Advised the Doctors Laboratory on the procurement process and negotiation of two service agreements for pathology analytics and facilities services with an NHS hospital in London.
- Advised Gen2Systems Ltd on various significant agreements with airlines worldwide that deal with the provision of the clients’ software leading up to and following its sale to Lufthansa, including advising on data and cloud computing as well as collaboration agreements.
- Advising the London Borough of Tower Hamlets on its agreements for agile software developments.
Codified Legal (formerly known as Technology Law Alliance) is a key specialist IT firm for major IT projects and outsourcing contracts for household national and international clients. Stephen Ollerenshaw specialises in IT contracts, advising customers and suppliers on the negotiation of software and hardware agreements and the development of new products. The firm also advises on data security issues, technology transactions and cloud computing matters. Jagvinder Singh Kang departed to Mills & Reeve LLP in early 2020.
‘I can thoroughly recommend Stephen Ollerenshaw who is always quick to respond, incredibly thorough, and transparent about timescales.’
- Advised Warner Bros on numerous IT and technology law arrangements.
- Advised Capgemini UK PLC on the renewal and renegotiation of an IT consultancy framework agreement with a UK clearing bank.
- Advised Wesleyan on its IT and technology law arrangements, including in the context of the requirements of the European Banking Guidelines on outsourcing arrangements.
Gareth Stokes at DLA Piper is an expert in large-scale IT outsourcing projects and transformative technology deals, often with a cross-border angle. The team also has a notable client roster in the banking, insurance, manufacturing and life sciences sectors. Phillip Kelly specialises in high-value litigation in the technology field and also handles outsourcing and government contracting disputes.
Other key lawyers:
‘A skilled and commercially savvy team which works extremely well with both in-house lawyers and business teams. A natural fit for complex IT projects with an excellent client approach and broad market knowledge.’
‘Gareth Stokes continues to provide the level-headed solution-driven approach needed in order to deliver complex IT contracts within the heavily regulated environment of financial services.’
‘Very responsive and good-quality, technical advice. Every aspect of advice is fully considered. Fees are not cheap but can be negotiated.’
‘ Gareth Stokes is responsive and excellent technically.’
‘The service they provide is exceptional. They are clear communicators, efficient and strong negotiators.’
‘Very personable and understanding of us as an organisation and our needs.’
Crawford & Company
Smile Direct Club
- Advising Permanent TSB Plc on the negotiation of a master services agreement with Infosys for the provision of software and associated maintenance services.
- Advising Thomas International, providers of Software-as-a-Service psychometric testing, on its global strategy for the global transformation of the licencing and distribution of products.
- Acting for Allied Irish Bank Plc in negotiating a highly contentious amendment and the renewal of a bank’s major IT and telecoms platform.
Eversheds Sutherland (International) LLP' practice is headed up by Charlotte Walker-Osborn, who leads the firm's nationwide TMT department. Her work spans the full breadth of non-contentious IT law, covering outsourcing projects, software and hardware agreements, licensing issues, cloud deals, service agreements, data protection mandates and security work.
Gowling WLG has a strong roster of blue-chip clients in the retail, telecoms, technology and public sectors, and assists with contentious and non-contentious IT matters, including cloud computing issues, outsourcing projects and data privacy mandates. Patrick Arben is 'a technology dispute specialist of the highest calibre' and also handles software licensing work, data security issues and systems integration projects. Other key figures include London-based group head Jocelyn Paulley, Helen Davenport and principle associate James Barr. Former head of IT Sally Mewies departed to Walker Morris LLP.
‘Patrick Arben is a talented, pragmatic, commercially minded, technology dispute specialist of the highest calibre.’
Society of Motor Manufacturers and Traders
Birmingham City Council
Virtus Data Centres
Marks & Spencer plc
Cornerstone Telecommunications Limited
- Advising the Virtus Data Properties group of data centre operators on its major customer contracts.
- Advising Metro Bank on various issues including the procurement of new IT services, systems and suppliers to support services including cash collections and loan platforms.
- Advised Rigby Group on the sale of data connectivity platform FluidOne Limited to international mid-market private equity investor Livingbridge.
Pinsent Masons LLP
Pinsent Masons LLP has a strong presence in the Midlands, with key expertise in IT issues involving emerging industries including autonomous vehicles, data privacy matters, information law and outsourcing and product development projects. Andrew Hornigold is recommended for corporate transactions, while Clare Francis assists public and private sector clients with innovative transformational projects.
The Financial Times
The Police and Crime Commissioner for Staffordshire
Focus Business Solutions
- Advised Tesco on its first investment in a Israeli tech startup, Trigo Vision, which is involved in the design and supply of “frictionless check out”, utilising camera technology to recognise products consumers have in their basket and calculate the charge without using a check-out.
- Advised Focus Business Solutions on its project with Skipton Building Society, which included the development of the Focus 360 product to provide Skipton Building Society with a new digital platform for its advisers.
- Advising the Police and Crime Commissioner for Staffordshire on its IT implementation strategy including the consideration of third party licences.
At Freeths LLP, Mark Neale has extensive experience in drafting and negotiating technology deals, as well as supporting litigators and corporate colleagues in high-value IT disputes, M&A and sales. He is particularly well versed in large scale IT maintenance supply issues, outsourcings and SaaS delivery methods.
Eddie Stobart Limited
- Advising Travis Perkins PLC on the IT aspects of the separation of its plumbing and heating division from the group; its demerger of Wickes and its sale of Primaflow.
- Advised NCR Limited on negotiations with key customers in both the retail and banking sectors, implementing multi-year master services agreements for the supply of hardware, software and maintenance, as well as break-fix services.
- Advised Arkphire UK on its negotiations for the provision of a complex IT outsourcing agreement, taking over an existing data centre as well as over 60 third-party contracts.
From its Birmingham office, Irwin Mitchell's practice, which is led by Sarah Riding, acts on a broad range of IT mandates for a mix of customer and supplier clients. Key areas of expertise include outsourcing projects, e-commerce issues, software developments, licences and cloud computing matters. The firm also advises clients on innovative data sharing arrangements and regulatory matters.
National Grid plc
British Chamber of Commerce
- Advised National Grid plc on a key GDPR project and software implementation to assist National Grid in managing horizon scanning.
- Advising Xoserve on a key IT agreement for a new managed desktop service and related hardware provision.
- Supporting the British Chamber of Commerce in relation to a new customs declaration venture with a software provider which provides technology for international trade and links to Brexit issues.
Wright Hassall LLP
Peter McGuire, who is co-head of Wright Hassall LLP's advanced manufacturing and engineering group, focuses on project-based outsourcing and commercial contracts in the technology, security, manufacturing and logistics industries. Lindsay Ellis is a key partner for business-critical IT procurement and e-commerce mandates.
Other key lawyers:
Extra Technology Limited
Cloudview Holdings Limited
Associated Technology Pipeline Limited
Computer Systems International Limited
Reality in Virtual Reality Limited
- Assisted Extra Technology Limited with reviewing, advising and negotiating a framework agreement with HSBC for the provision of certain robotic process automation software and support services.
- Advised Cloudview Holdings on a range of intellectual property and commercial contract agreements.
- Advised Reality in Virtual Reality in respect of the advantages and disadvantages of engaging resellers and agents in order to get its products to market.