‘I find Ashfords as a firm to be totally approachable, friendly, customer orientated, pragmatic, and always available to help.’

‘Every one of Ashfords’ lawyers have an excellent attitude, unstinting customer care ethos, a genuine desire to help, always sensible and pragmatic.’

‘Carl Steele is responsive and tells you what you need to hear, not what you want to hear.’

‘Clare Jackman provides an excellent and knowledgeable service.’

‘They are very responsive and always deliver quality services. This is much appreciated.’

‘Clare Jackman is business oriented and perfectly knows the UK trademark practice. She always finds a satisfactory alternative solution, if the direction taken by the client is not the right one.’

‘Ashfords represents a quality IP practice.’

‘They are responsive, and provide extremely pragmatic advice.’

‘Really fantastic client service, excellent litigators, thorough, responsive, on the ball with all current developments.’

‘Jeremy Dickerson is an excellent strategist, fantastic team leader, encyclopedic knowledge of the law and the market.’

‘Harry Jewson is hard working, fantastic interpersonal skills, good communicator.’

‘Very strong team with the benefit that they in common with all the Burges Salmon team are all nice people with a pragmatic approach.’

‘Emily Roberts is simply outstanding as a trade mark advisor. Sharp and practical.’

‘Very effective, organised, customer centric and continuous support. Good confidence with the rest of our company on all IP matters. Has helped us address several challenging situations in a very positive and supportive way.’

‘Helen Scott Lawler remains the single point of contact. She manages to make sure we are well supported in any other areas as well.’

‘Burges Salmon brings brilliance to its brand protection. Sharp, responsive, creative, and always kind. We look to them for assistance in the UK and across Europe.’

‘Pragmatic, very “non-lawyer” friendly i.e. helping non-legal teams understand IP issues and risks, keen to understand the business so that legal advice is appropriately contextualised.’

‘Sector knowledge and experience together with a practical and commercial approach.’

‘Ellie Downey is highly responsive and provides excellent advice.’

‘Personable and engaging approach. Deliver high-quality work.’

‘Douglas Peden is deeply knowledgeable while explaining concepts in an understandable manner. Enthusiastic and friendly approach.’

‘Ellie Downey has an engaging manner and delivers excellent work.’

‘The team is very responsive and easy to engage with. They are flexible and hard working.’

‘Becky Crawford and Ellie Downey are very able, responsive and helpful. They give solid advice which they are prepared to discuss. Very practical.’

‘The client customer service at Foot Anstey is five star, they have built a perfect relationship with me, they share their knowledge and concerns in a way I can easily understand as a non-legal professional.’

‘The IP team at Foot Anstey are very experienced at managing IP litigation. They show great client dedication and have a great team dynamic. The team is knowledgeable, practical and have excellent commercial instincts.’

‘Natalie Monaghan is a very good litigator with a wonderful eye for detail and she is very dedicated to her clients. ’

‘Foot Anstey is an exceptional firm. The team is proficient, effective, responsive, technically competent, adaptable with high problem solving and communication skills. Foot Anstey has superior capabilities to manage cross border IP matters for large transnational clients.’

‘The team acts seamlessly with high attention to detail in a timely manner.’

‘They are very knowledgeable about the subject matter, and are very good at listening and interpreting our thoughts and then giving appropriate advice and guidance.’

‘The team is very close to their clients and value direct communication. By fostering this type of communication, the team ensures that they fully understand their clients’ needs and can provide tailored legal solutions.’

‘I worked on a trade mark case with Tristan Morse. He was very competent and helpful with my work.’

‘Humphreys & Co’s intellectual property team goes above and beyond to secure and protect their clients’ creative assets. I had the pleasure of working directly with Tristan Morse on a complex trade mark dispute. Tristan’s deep understanding of IP law, strategic approach, and clear communication were invaluable throughout the process. I’d recommend Humphreys & Co to anyone seeking expert, client-centered representation in the world of intellectual property.’

‘Tristan Morse was very thorough and robust, and a good trade mark lawyer.’

‘I work with Tristan Morse and find him helpful and responsive.’

‘It is brilliant to be able to speak to a senior member of the team without any commitment.’

‘Tristan Morse is a professional solicitor with the right level of assertiveness required in approaching the opponent.’

‘I recommend Tristan Morse to any firm or individual looking to resolve a trade mark case as quickly as possible.’

‘Thrings are practical and strategic in their advice, and super responsive to client needs.’

‘The quality of their advice, level of understanding, and excellent communication make them a pleasure to deal with.’

‘I have always felt when I am calling Thrings that we will quickly pick up where we last left off and I value this tremendously.’

‘I feel I can trust Thrings as a business, that I know what I am getting, that they will be clear about everything, and that they help me to do my bit better. Can’t say it plainer than that!’

‘All members of the TLT team are perfectly up to date on the issues discussed. This means that whoever you choose as an interlocutor, they will always be aware of what you are talking about. This aspect greatly simplifies the exchange of communications.’

‘Nick Fenner has been a conscious and pragmatic adviser. Typically focusing on the practical considerations, which is often more valuable and meaningful for the business.’

‘The team is extremely quick in providing their insights and feedback on issues, their professionalism has made us much more comfortable navigating difficult legal issues.’

‘They have a very professional way of doing business with their clients, as well as being able to provide advice and guidance on a wide range of topics.’

‘What makes TLT stand out from other practices is that they are specialists in each category. I have never found another practice that comes close.’

‘Their attention to detail and unwavering ability to provide you with the best advice possible.’

‘Rebecca Steer’s human approach to her work meant she quickly built a rapport with the legal team and business stakeholders. Her advice was clear and pragmatic, which was exactly what we needed and much appreciated under the circumstances. Rebecca is quite simply a fantastic ally to have in your corner in complex matters when time is not on your side.’

‘Charles Russell Speechlys LLP have a unique skillset when it comes to dealing with IP services. We had an issue that was very unique and they dealt with it quickly and efficiently, helping us settle the matter in a very timely manner. Without their expertise, we would have either gone down a route that would have dragged out the issue to a timeframe that would have exacerbated that situation, or resulted in a more costly resolution. ’

‘Rebecca Steer’s ability to understand and work with start-ups is unique. She maintains high standards and plays a vital role in preparing them for success.’

‘A highly professional law firm with Rebecca Steer as one of their partners, the key person I trust for intellectual property matters for my business.’

‘Rebecca Steer at CRS has been instrumental in giving me the confidence to better protect my IP and to converse with clients in a practical way. Plus the ability to simply strategise and think about the next 5-10 years of the business with Rebecca has been a breath of fresh air and much needed in my field.’

‘Rebecca Steer has been thorough, responsive, strategic yet highly pragmatic. Delivers her advice in an accessible way and always explains the pros and cons and I have not had this level of attention to detail nor excellent output with great attitude.’

‘Rebecca Steer took time out of her busy schedule to help us with quite a unique IP issue that arose suddenly. Rebecca was knowledgeable and efficient, providing us with insight and choices for how to deal with the situation. ’

‘The Keystone team were always highly responsive, and also, recognising the size of our business, gave excellent, high-quality but also cos- effective advice.’

‘Keystone have been very responsive and have always been able to provide us with a knowledgeable specialist for our legal matters, including depth of support for matters requiring a faster turnaround and additional specialists for niche areas in our contracts that require additional advice.’

‘Jessica Bent always provides high-quality and succinct advice.’

‘Excellent grasp of technical issues enabling the best of synchronisation with legal frameworks.’

‘Jessica Bent is a great partner who works hard for her clients. She is very experienced particularly in relation to trade marks and passing off.’

‘Jessica Bent has given us great support in matters related to intellectual property within contracts with our technology suppliers. She provides timely and balanced advice, and is always mindful of the contract context and wider risk picture, allowing us to achieve a balanced final contractual position.’

‘Jessica Bent provided outstanding support during what proved to be an extremely challenging renegotiation of an existing know-how license. Her diligence, understanding and hard work were crucial in getting us over the line.’

‘Keystone Law are able to access colleagues with a specialism in almost any imaginable field and bring them in on a case to clarify details and ensure that a balanced approach is being taken. This has been very useful to me.’

‘Spencer West delivered exceptionally well for us in 2023.’

‘They stood out in their ability to grasp our situation quickly and match us to the right resource, ensure complete transparency of approach from the outset and at every stage, adapt to our context and existing experience, and ensure turnaround with a clear view on when work would happen, allowing us to plan review time at our end.’

‘We worked primarily with Jowanna Conboye on our project, who brought in advice from others at the right level and time.’

‘Jowanna Conboye was an absolute pleasure to work with and, particularly given our patchy understanding of the finer points and tight timescales, I tremendously valued her human face and style that immediately built rapport and trust around important areas of technical credibility and ability to deliver quickly and effectively.’

‘Jowanna Conboye was a keen and careful listener, adapting to our context rather than sticking rigidly to template, and managing to balance a comprehensive view of our options while responding quickly to our preferences, never creating a bigger project than necessary.’

‘Our expectations were always well managed and exceeded and we were delighted with the outcome, successfully closing the deal without any hiccups.’

‘I would work with Jowanna Conboye on any future projects in this area and recommend her highly to my business contacts.’

‘Jowanna Conboye stood out for her competency, professionalism and expertise. She was thorough in getting to understand our needs, and was efficient in the way that she worked.’

‘Laura Trapnell is an excellent solicitor with wide knowledge of intellectual property law and many years’ experience in the field.’

‘Truly client centric, flexible and able to adapt to requirements.’

‘Laura Trapnell is consistently reliable, pragmatic, timely and on point.’

‘Laura Trapnell is a leading lawyer in the IP sector with a wealth of experience behind her. The result is a top tier service.’