‘Down to earth, commercial advice, which untangled a potentially complex set of issues surrounding the transition from a long standing company pension scheme with DB as well as DC elements to a Master Trust. The team were refreshing to deal with.’

‘I have worked with lawyers who see their technical understanding as a weapon to beat their clients with if questions are asked and challenges over advice are made. The refreshing style of the partner meant that it felt like a truly collaborative partnership, where her advice was shared discussed and agreed as she built up a trusting relationship with us.’

‘Very pro-active with the advice they give.’

‘Understand the pension scheme and what is required. Gavin Ellison is excellent.’

‘The practice is always available, has the correct level of services for our needs and is responsive to requests.’

‘The service we receive as trustees is professional, proactive, pragmatic and delivered in a distinctive personal style. We are always able to place total reliance on the advice given and the work carried out.’ 

‘The IM team are readily available at a senior level and provide informed, experienced advice to help on all our pensions projects. They are clear and pragmatic and have helped to diffuse many potentially difficult situations and prevented unnecessary escalation of work. Their fees are very competitive and represent the best combination of price and performance.’

‘Martin Jenkins, Lucy Herbert and Kate Byers. They are an extraordinary team capable of managing any pensions project requiring their input and advice. They have a nuanced way of dealing effectively with the different personalities of their clients to ‘read the room’ so they are helpful at all times. They are the only firm where I truly feel they never find problems to increase fee-time. But they do find all the hidden risks and highlight how they could be dealt with. I would highly recommend them.’

‘Kate Byers at Irwin Mitchell has been the legal advisor for our pension scheme trustees for a number of years now, and we have retained her services as she moved between law firms (previously she worked for DWF). Kate provides our trustees with an exemplary service, she is extremely knowledgeable about all aspects of pensions law and is very accessible when required. Kate has advised our trustees on a number of complex pension matters and always explains things in a straightforward and easy to understand way.’

‘Collaborative in developing a deed register and timelines for balance of powers that helps immensely when dealing with pre and post scheme change queries. I know that I can rely on my partner to provide sound advice with the ability to translate it into a more non legal narrative.’

‘My experience of working with Kate Byers has been developed over a significant period that has allowed her to understand how our Trustees work, what the priorities are and I view the engagement as a partnership that provides a lot of mutual trust.’