North West

Weightmans has announced the appointment of Caroline Johnson as its new Claims Director and Executive Board Member. Based in the firm’s London office, Caroline’s arrival marks a major step in Weightmans’ ongoing commitment to advancing its Claims expertise and supporting its Claims clients with industry-leading knowledge and service. With more than 30 years’ experience in the Insurance sector, Caroline has held senior positions at Royal & Sun Alliance, LV=, and most recently as Claims Director at Allianz Personal, where she led a team of 1,500 professionals. Renowned for her leadership, operational excellence, customer focus, and passion for digital transformation, Caroline is widely respected throughout the industry for her strategic insight and dedication to client success. Caroline joins the Weightmans Board as an Executive Director, further strengthening female representation at the firm’s highest level. In preparation for a smooth transition, Caroline is working closely with outgoing Claims Director Rob Williams, who will retire from the Board at the end of the financial year. Sarah Walton, Managing Partner at Weightmans, commented: “Following Rob’s decision to retire from the Board, we saw an opportunity to bring in external expertise that would deliver fresh thinking, broader experience and new perspectives. Our priority was to find someone with a deep understanding of our markets and clients. “Caroline will strengthen our Claims proposition both internally and externally, drive client delivery and operational excellence, and enable senior Claims partners to focus on strategic growth and key client relationships. Her appointment reflects our strategic priorities, and the Board and I are excited to work with her.” Caroline Johnson commented: “I am delighted to join Weightmans at such an exciting time. I am passionate about driving innovation, championing collaboration, and delivering client excellence. I look forward to working alongside my new colleagues to further develop our claims offering and support the firm’s growth ambitions.” Kieran Jones, Head of Insurance, added: "It is great to have Caroline join us, bringing such comprehensive knowledge of what good looks like for Claims clients." This appointment follows a series of significant leadership changes at Weightmans, including the promotion of Catriona Wolfenden and Jane Price to the equity partnership, and the appointment of Chantal Hannell as IT Director.

National law firm, Weightmans, has been reappointed to the National Legal Services Framework - and is the only firm to secure a position on all seven lots.  The news is a huge boost for the firm’s public bodies segment and demonstrates its expertise and capability in advising police forces across the country. The Mayor's Office for Policing and Crime (MOPAC) National Legal Services Framework will supply legal services to a consortium of police forces, including GLA functional bodies, police forces, police authorities, and various other public bodies including all local authorities in England, Wales and Northern Ireland. The contract will run for four years, beginning August 1, 2025. Nathan East, Weightmans’ Partner and Head of Public Bodies, said: “Winning this contract is a phenomenal milestone for Weightmans and a true testament to the commitment, hard work, dedication, and collaboration our teams demonstrated throughout the entire tender process. “This success not only affirms our capabilities but also opens exciting new opportunities to further strengthen our reputation in the emergency services sector. It reflects the strength and agility of our firm, and we are proud to continue delivering exceptional service to the Metropolitan Police Service.” Weightmans has been appointed to the following lots: Lot 1A - Procurement, Contract and Commercial, Governance - complex projects and disputes Lot 1B - Procurement, Contract and Commercial, Governance - business as usual Lot 2 - Civil Litigation, Personal Injury and Debt Recovery Lot 3 - Inquests and Public Inquiries Lot 4 - Employment Lot 5 - Misconduct & Regulatory Lot 6 - Property - Residential, Commercial and PFI Editors Notes   Weightmans is one of the UK’s most respected and award-winning law firms, with over 1,600 people across offices in England, Scotland and Wales. In January 2025, Weightmans was awarded Top Employer status for the 18th time with a top five ranking, by global body, Top Employers Institute. At Weightmans, we believe in the power of people, innovation and partnership to provide strategic business insight and deep expertise to a range of private companies, public sector organisations and individuals. Thinking differently allows us to see the possibilities others don't. We see the possibility of envisioning a better future, for better relationships and in people, whoever they are. We see the possibility in everything. For further information please contact Richard Lackey, PR Manager on 0151 243 3328 or email [email protected]

National law firm, Weightmans LLP, has unveiled its latest innovation in predictive analytics – PREDiCT Volume – a powerful data-driven solution designed to improve reserve accuracy, cut claims lifecycles and reduce indemnity spend in low-value personal injury claims. PREDiCT Volume marks the next evolution in Weightmans’ analytics suite, following the firm’s proven success with its flagship PREDiCT Large Loss tool, which delivered £101 million in savings for insurers last year. Targeted at claims across Motor, Employer’s Liability and Public Liability valued up to £50,000, early pilot results show that PREDiCT Volume delivers clear financial and operational benefits. Compared to handler-approved reserves, which exceeded final settlement costs by nearly 59%, the tool’s projections were just 8.6% above the actual paid amounts, helping to reduce capital lock-up by an estimated £18.7 million. Claims handled with the tool were resolved 14% faster on average, cutting delays and legal costs, while projected savings on indemnity spend reached £3.82 million across the pilot portfolio. Will Quinn, partner at Weightmans and lead on the PREDiCT project, said: “With PREDiCT, we’ve already shown how augmented intelligence can unlock exceptional value in large-loss claims. PREDiCT Volume now brings that same transformation to lower-value, high-volume cases – a space where consistency, speed and accuracy are critical. “This isn’t just about technology for its own sake, it’s about helping insurers make better decisions that ultimately lead to better outcomes. The pilot data speaks volumes, and we’re confident PREDiCT Volume will set a new standard in claims analytics.” Developed in-house by the national law firm’s data science team, PREDiCT Large Loss was introduced to the market in July 2021. Analysis of settlement outcomes, calculated from a portfolio of more than 140 complex claims settled between July 2021 and December 2024, demonstrated significant improvements in reserving accuracy, reduced the median lifecycle of claims by 7% overall, and lowered overall indemnity spend. The latest model update, PREDiCT 2.1, which incorporates over 12 months of additional settlement data and updated claims inflation information, went live in May 2025. Testing of the updated tool has demonstrated yet further improvements. ENDS   Editors Notes: Weightmans is one of the UK’s most respected and award-winning law firms, with over 1,600 people across offices in Birmingham, Cardiff, Glasgow, Leeds, Leicester, Liverpool, London, Manchester and Newcastle. In January 2025, Weightmans was awarded Top Employer status for the 18th time with a top five ranking, by global body, Top Employers Institute. At Weightmans, we believe in the power of people, innovation and partnership to provide strategic business insight and deep expertise to a range of private companies, public sector organisations and individuals. By thinking differently allows us to see the possibilities others don't. We see the possibility of envisioning a better future, for better relationships and in people, whoever they are. We see the possibility in everything. Our vision is to be a Top 30 law firm. For further information please contact Richard Lackey, PR Manager on 0151 243 3328 or email [email protected]