Dispute resolution: Mediation in Netherlands

Clifford Chance

Clifford Chance is well versed in assisting clients in high-stakes disputes, including in mediations in the Dutch market and also in international mediations which require Dutch law expertise. The firm is sought out largely by international and local financial institutions such as banks and audit companies. Practice head Dirk-Jan Duynstee is a commercial litigation expert and has been heavily involved in numerous large mediation cases, including disputes involving shareholders and bankruptcy proceedings. He is closely supported by Juliette Luycks, who specialises in arbitration and is a CEDR-accredited mediator.

Practice head(s):

Dirk-Jan Duynstee

Other key lawyers:

Juliette Luycks


NautaDutilh is regularly engaged by insurance companies to assist them with potential mediation as part of the wider dispute resolution practice. The firm is an expert in mediation cases, often assisting large multinational corporations. Stijn Franken chairs the practice and is known in the industry for his expertise in insurance, acting for both insurers and insureds. Paul Olden and Geert Raaijmakers are both CEDR-accredited mediators who assist with a number of corporate mediation matters.

Practice head(s):

Stijn Franken

Other key lawyers:

Paul Olden; Geert Raaijmakers


‘The firm covers a number of legal competences which strongly interconnect with each other, allowing them to propose advice from multiple perspectives. The partners and other staff are very approachable. They have a good knowledge of my professional environment.’

‘Due to the size of the firm and the ability to deal with various legal disciplines, Nauta can tackle complex problems well.’

‘Service-oriented people. Cooperation and flexibility. Knowledge and expertise.’

‘Highly skilled and people oriented.’

Van Doorne

Van Doorne‘s mediation team is led by CEDR-accredited mediator Bas Van Zelst, a specialist in alternative dispute resolution methods, and mediation serves as a key pillar of the firm’s dispute resolution practice. The firm frequently assists clients with internal disputes, disputes between shareholders, liability claims, and employment disputes. Steven Sterk handles mediation for employment conflicts.

Practice head(s):

Bas van Zelst


‘Good understanding of the wishes and needs of the client. They take a genuine interest in the client’s organisation.’

‘They quickly understand the actual problem at hand, work with us on reaching the solution and have in-depth knowledge.’

‘They always put the interests of the client first. They match the people with the right expertise with the client.’

‘They stand out for their knowledge and availability. The partner is focused on resolving our situation. As a team, there is good cooperation and communication.’

‘Bas van Zelst is an out-of-the-box thinker and likes to look more broadly at ways to solve matters rather than just litigating.’

Key clients

Stichting MacUnited

Work highlights

  • Advised the MacUnited foundation, which represents 114 former pilots from the Martinair aircraft company (part of the KLM/AirFrance group), in mediation proceedings.