‘Their experience and reputation is second to none.’

‘They are a genuine heavyweight personal injury firm, capable of dealing proficiently with the full range of claims.’

‘A premier team in the defendant personal injury market.’

‘Caroline Craigie is an excellent partner: astute, insightful, good team player.’

‘Paula Jefferson is a lawyer you want on your side. She is measured and knows her subject inside out.’

‘Great collaborative approach to strategy and case preparation.’

‘Claire Collins is a tough and determined litigator who brooks no nonsense en route to getting a just outcome for her clients.’

‘Well-established firm in the field with particular strength in abuse and complex injury cases. The firm is particularly good at looking at the bigger picture.’

‘DWF is a leading insurance defence team. It has experienced partners and fee earners and is training its up and coming lawyers well, such that they retain their skills as they progress. It has the depth of experience that makes it one of the leading firms in this competitive market.’

‘DWF are truly a top tier defendant personal injury outfit.’

‘I think many insurers would regard Graham Dickinson to be one of the best defendant personal injury solicitors in the country – a brilliant solicitor, litigator and tactician who I regard as being amongst the very best. Graham has a very loyal following and handles the heaviest cases. Steven King is another superb solicitor and litigator.’

‘The individuals with whom I work are dedicated to providing a first class service and have extensive experience and extensive knowledge in their respective fields.’

‘DWF lead the field in their handling of chronic pain and subtle brain injury claims under the management of John Lezemore and Daniel Jordan respectively. Both combine technical excellence with creative, problem solving skills to produce good results. Their passion for the work is obvious and their enthusiasm and drive infectious.’

‘Technical excellence, attracting talented technical and commercially minded lawyers with undeniable understanding of the insurance market.’

‘Graham Dickinson, Claire Bowler and Gurbir Tethy are excellent both in their preparation and tactical awareness. Graham is regarded as the doyen of the insurance sector with his many years of experience.’

‘Unparalleled language skills and understanding of the EU insurer market and comparative law enables practical and time sensitive advice to be given. Very reliable team with strength in depth.’

‘Clyde & Co excel at maintaining the perfect balance between impressive fee earners fighting high profile cases and always maintaining great client relations. Highly regarded in the insurance industry, as well as by large private clients. Great people to work with and for.’

‘An energetic and pro-active team who have adapted to the practical/IT challenges of the Covid era with aplomb.’

‘Paul Smith is an exceptionally thorough lawyer with excellent client management skills and good tactical sense.’

‘Tony Cawley handles large and complex cases with poise and a calming manner that puts clients at ease whilst confidently guiding the case to the right conclusion.’

‘Joanne Pizzala is excellent at handling large loss claims.’

‘Michael Gwilliam is a particularly impressive solicitor. He is meticulous and achieves great results on the most complex of cases.’

‘Impressively collaborative approach with a real desire to understand the needs of individual clients and adapt internal firm processes to fit.’

‘Excellent large loss handling/litigation team.’

‘They have diverse knowledge across the company and you will find the right expertise to suit your individual needs.’

‘My main point of contact at Plexus is Joanne Pizzala – she continues to be one of the leading minds in the defendant personal injury sector. She leads a department consistently providing legal services to clients of the very highest calibre. I have worked closely with various of the Plexus insurance clients over the past year and, without exception, they have applauded the services that they have received from Jo Pizzala’s team throughout the pandemic.’

‘Browne Jacobson’s knowledge and experience in dealing with personal injury claims against local authorities is of great help and comfort in these litigious times.’

‘We use this firm solely for the investigation and handling of non-recent abuse claims. The firm has been involved in such cases for over 30 years and has developed a vast knowledge and experience in this field.’

‘The firm works well and has a good balance of personalities within it. They make decisions early on. Their guidance notes and literature are very well presented, along with their website.’

‘The individuals undertaking our work have a considerable knowledge base and support to work from. Sarah Erwin-Jones is very experienced, knowledgeable and efficient in dealing with these very sensitive cases. The firm operates a system of support to staff enabling more time consuming work to be allocated to lower fee earners when possible, thereby saving costs spend, without compromising quality.’

‘Strengths are expertise in the area of abuse claims defence. Regular updates and availability of solicitors to respond to queries.’

‘Sarah Erwin-Jones is able to reassure and explain the legal process to witnesses.’

‘Excellent client base of public and employers’ liability insurers.’

‘RPC’s insurance team stands out for its attention to detail and its pragmatic approach to the litigation process. Their cases are excellently researched and prepared. They never lose sight of the commercial view, making early offers of settlement where appropriate in order to protect their clients’ positions.’

‘There is a relatively small team but they are all absolutely first rate.’

‘Gavin Reese is totally unflappable – a seasoned pro.’

‘We have always found the personal injury team at Hill Dickinson to be collaborative, as well as being extremely experienced in handling crew, passenger and third party marine claims.’

‘Their strengths are the combined knowledge and experience within the team and the manner in which they conduct their business, which is constructive and pragmatic.’

‘I have worked mostly with John Caddies and it is always a pleasure to work with him. He is calm yet responsive and clear in his communications. I find John has a quiet non-overtly aggressive yet very technical and authoritative approach and can work well with both insurers and insureds. I have also worked with Sarah Barnes who is very keen and confident and provides very effective communications on ongoing cases. The whole team are very efficient, knowledgeable and friendly.’

‘From a shipping industry perspective, this firm not only provides specialist shipping lawyers but also advisers with actual shipping industry experience. This provides a multi-dimensional approach to dealing with a wide variety of shipping-related issues. Also, due to the long standing relationship my company has with this firm in terms of occupational disease claims, we benefit from the firm’s in-depth knowledge of our company’s history and practices.’

‘For many years I have been dealing mostly with John Caddies but also, to a lesser extent, Tony McDonach and Laura Wilson, in the handling of occupational disease and crew illness and injury claims. I find them all to be extremely knowledgeable and thorough.’

‘John Caddies is readily available, extremely skilful and professional. Sarah Barnes is a standout individual coming through the ranks.’

‘There is trust and understanding between them. They have the knowledge to assist under pressure which is very positive. They know very well our company and our systems/procedures – something which is very important when defending cases.’

‘John Caddies has been excellent all the way through our dealings with him. We have very much valued his straightforward, practical approach and he is incredibly knowledgeable.’

‘I have the pleasure of working closely with Cordelia Rushby, who is the widely recommended and preferred legal counsel of insurance carriers due to her impeccable tailored approach to each matter. She is dedicated to providing detailed and timely analyses in a clear and concise manner. She stands out with her unique ability to engage with our clients from the outset, build trust and rapport which are paramount for the favourable completion of claims. I can wholeheartedly recommend Cordelia to anyone who requires expert legal assistance in the personal injury field.’