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London: TOP SCORING FIRMS: CLIENT SERVICE™

The Legal 500 Client Service Survey is the largest and most comprehensive survey of client satisfaction ever conducted of the UK legal market.

Every year, Legal 500 research contacts more than 150,000 clients to access their views on the service they have received from law firms.

The table above is extracted from the 2020 survey. Research towards the 2021 edition, available this Autumn, has already begun. When completed it will be the biggest and most exhaustive study of client satisfaction ever conducted in the UK.

For more information see Legal 500 Client Service Survey 2020

London Overview

Welcome to the home page for The Legal 500 London rankings. These rankings reflect detailed analysis of law firm submissions and thousands of interviews with GCs and private practice lawyers, conducted by our team of experienced researchers in accordance with our guidelines.

In addition to ranking law firms and listing leading individuals by location and practice area to help in-house counsel make an informed choice, the guide also allows law firms to benchmark their own performance against their peers. Every firm ranked – and individual mentioned – in the London section is ‘recommended’.

We welcome your feedback and ideas about how we can bring the rankings to life throughout the year and ensure that they reflect a changing UK legal market, where diversity, value for money and the ability to make informed decisions are more important than ever.

Current rankings and information taken from The Legal 500 United Kingdom 2020 edition.