Leveraging 'its ability to adapt seamlessly to different stakeholders', WilmerHale's multi-office practice specializes in outsourcing matters within the banking, financial services and insurance sectors. The firm is well-versed in both the regulatory and dispute resolution aspects of outsourcing and tech transactions, regularly acting on the buy-side opposite service providers. With additional experience in emerging technologies, members advise on matters concerning cloud sourcing models and the implementation of AI into services. Based in New York, Robert Finkel manages the practice, specializing in the structuring and negotiating of tech and outsourcing arrangements. The 'truly exceptional' Ariel Soiffer is located in the Boston office, advising on business process, call center and logistics arrangements. Soiffer also handles the IP, privacy and cybersecurity aspects of outsourcing deals as well as those with an AI component.
Legal 500 Editorial commentary

Testimonials

Collated independently by Legal 500 research team.

  • ‘WilmerHale’s Outsourcing practice distinguishes itself by combining deep technical expertise with creative, business‑oriented problem solving.'

  • 'What makes WilmerHale unique is its ability to adapt seamlessly to different stakeholders: from in‑house counsel, to business leaders, to the Board of Directors. At each stage, it tailors its advice and communication style to the audience, ensuring clarity and confidence in decision‑making.'

  • ‘Ariel Sofer stands out as truly exceptional. His combination of deep technical expertise and business‑oriented creativity sets him apart from competitors, but it is his personal qualities that make him invaluable.'

  • 'Ariel Sofer brings a patient demeanor to even the most complex and high‑pressure transactions, creating space for thoughtful dialogue and ensuring that all stakeholders feel heard.'

Key clients

  • Blue Apron
  • Cantor Fitzgerald
  • CSL Behring
  • Citibank
  • Larsen & Tourbo
  • Altafiber
  • Mosaic Insurance
  • Temenos
  • UBS
  • Consolidated Audit Trail
  • Barclays
  • Intuit

Lawyers

Hall of Fame

The lawyers at the very top of the profession, widely known and respected by peers and clients for their longstanding involvement in market-leading work.

Practice head

Robert Finkel

Other key lawyers

Ariel Soiffer