With experience handling international agreements across North America, Asia and Europe, Morgan, Lewis & Bockius LLP covers the full range of outsourcing transactions, including IT, business process, cloud and HR. The firm’s experience includes advising on multi-tower agreement negotiation and operation. It is also well-versed in global capability centers contexts. Barbara Melby, the Philadelphia-based practice head, focuses on tech-driven outsourcing and digital transformation matters. Melby leads the team alongside Doneld Shelkey, who is located in Boston, and Marina Aronchik, who advises on hyperscaler and generative AI agreements out of Chicago. Supporting clients in multi-tower ITO and BPO transactions, Vito Petretti splits his time between Houston and New York. Based in Philadelphia, Katherine O’Keefe handles the entire lifecycle of ITO and BPO agreements, while Christopher Archer supports clients in the introduction of new technologies into their processes, including robotics, AI and cloud services. Eric Pennesi, who operates out of Pittsburgh, advises clients on SaaS and cloud outsourcing agreements. Kari Krusmark joined the team in November 2025 from Gibson, Dunn & Crutcher LLP.
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Key clients
- Airgas
- Amadeus
- Becton Dickinson
- Colgate-Palmolive
- Elevance Health
- First Eagle
- Genpact
- Haemonetics
- Hewlett Packard Enterprise
- Nebius
- NiSource
- SEI
Work highlights
Representing Elevance, a leading United States health insurance company, in connection with the ongoing governance and amendments to its multi-tower transformational IT agreements with Kyndryl and IBM, valued at $1 billion.
Advising Hewlett Packard Enterprise on its first major outsourcing project in many years, expected to be valued at $400 million, and involving the outsourcing of internal audit and traditional BPO functions.
Representing First Eagle Investment Management, a privately owned investment management firm with approximately $128 billion in assets under management in connection with the implementation of a new enterprise resource planning platform.
Lawyers
Hall of Fame
The lawyers at the very top of the profession, widely known and respected by peers and clients for their longstanding involvement in market-leading work.
Leading partners
The strongest partners in their field, leading on market-leading deals and endorsed by peers and clients alike.
Vito Petretti
Next Generation Partners
Junior partners with significant recognition from clients and peers in the market and key roles on multiple matters.
Christopher Archer
Leading associates
Leading associates with regular involvement in their team's key work, and recognition from peers or clients as being ones to watch.
Katherine O’Keefe
Practice head
Barbara Melby; Don Shelkey; Marina Aronchik
Other key lawyers
Vito Petretti; Christopher Archer; Katherine O’Keefe