Noted for its ‘deep legal research and strong negotiating skills’, McDermott Will & Schulte acts on cross-border transactions for major US and international clients on the buy- and vendor-side of transactions. Experienced in the tech and healthcare sectors, the firm regularly acts on agreements relating to AI, robotic and revenue cycle management outsourcings. When necessary, the firm is able to draw on its dispute resolution strength to assist clients in strategic negotiations and litigation. Shawn Helms, who specializes in AI, robotic process automation and internet of things, leads the team alongside the 'exceptionally knowledgeable' Jason Krieser, who is well-versed in contentious outsourcing disputes and vendor exit strategies. David Guedry handles ITOs, BPOs and strategic alliances, while Heather Bethancourt advises tech service providers and customers. Los Angeles-based Matthew King supports clients with IT infrastructure, help desk and network operations outsourcing. Caitlin Howe covers cloud computing, SaaS and software license arrangements. Raja Chatterjee is a noted member of the team for his expertise in global outsourcing transactions. Unless stated otherwise, lawyers are based in Dallas.
Legal 500 Editorial commentary
Accolades
Client satisfaction: Lawyer & team quality
Client satisfaction: Billing & efficiency
Client satisfaction: Sector knowledge
Client satisfaction: NPS ®
Testimonials
Collated independently by Legal 500 research team.
‘The co-head of the firm's technology and outsourcing group is a practice leader in this field and is always ahead of the curve.’
‘Jason Krieser is exceptionally knowledgeable and responsive. He is solution-oriented and integrates seamlessly with his client's business and legal teams.’
'The firm stands out for its quick response times, helpful edits to contracts, deep legal research, and strong negotiating skills.'
'Raja Chatterjee is my go-to on all IP/tech-related contract negotiations.'
Key clients
- Baylor Scott and White Health
- World Kinect
- Louisiana-Pacific
- PepsiCo, Inc
- The Coca-Cola Company
- Orange
- Aethon Energy
- Children's Minnesota
- MedStar
- Cognizant
- Faraday Future
- Jefferson Health
Work highlights
Acted for Texas’ largest healthcare provider, Baylor Scott and White Health, on a series of outsourcing agreements that underline the client’s commitment to enhancing its technological capabilities and operational efficiency through specialized partnerships.
Represented World Kinect in a significant, first-generation, outsourcing deal with Genpact for finance and accounting services.
Assisting PepsiCo, Inc with the creation of third-party logistics outsourcing contracts requiring engagement with multiple third-party vendors to staff and service warehouse locations across North America.
Lawyers
Hall of Fame
The lawyers at the very top of the profession, widely known and respected by peers and clients for their longstanding involvement in market-leading work.
Leading partners
The strongest partners in their field, leading on market-leading deals and endorsed by peers and clients alike.
Practice head
Shawn Helms; Jason Krieser
Other key lawyers
David Guedry; Matthew King; Heather Bethancourt; Caitlin Howe; Raja Chatterjee