McDermott Will & Schulte has ‘fantastic negotiators and knowledge of the current market’, and clients praise its specialist knowledge of outsourcing transactions from both the buy-side and sell-side perspectives. Acting for both vendors and customers, the firm has deep experience, particularly in its Dallas office, where the bulk of its practice group resides. The lead partners are Shawn Helms and ’industry leader’ Jason Krieser. Helms has developed niche expertise in AI-driven outsourcings, as well as deals involving cryptocurrency and blockchain. Krieser is also knowledgeable in AI and blockchain matters, and has notable experience in digital health, telecoms, RPA arrangements, IoT, and e-commerce.The firm's active involvement in the healthcare space Heather Bethancourt and Caitlin Howe handle a large deal for the outsourcing of revenue cycle management and IT functions by a non-profit healthcare system based in Minnesota. Long-standing outsourcing expert David Guedry and Raja Chatterjee also play pivotal roles in the practice. In Los Angeles, ITO and BPO specialist Matthew King handles deals involving middle and back-office financial services processes, facility management, and much more.
Legal 500 Editorial commentary

Accolades

Client satisfaction: Lawyer & team quality
Client satisfaction: Billing & efficiency
Client satisfaction: Sector knowledge
Client satisfaction: NPS ®

Lawyers

Hall of Fame

The lawyers at the very top of the profession, widely known and respected by peers and clients for their longstanding involvement in market-leading work.

Leading partners

The strongest partners in their field, leading on market-leading deals and endorsed by peers and clients alike.

Practice head

Shawn Helms; Jason Krieser

Other key lawyers

David Guedry; Matthew King; Heather Bethancourt; Caitlin Howe; Raja Chatterjee