Profile
Work Department
Position
Fiona has mediated since 2004 and conducted 500 plus mediations and other neutral interventions in the private, public and voluntary sectors including; commercial, employment and workplace, IT telecoms, healthcare, NHS partnerships and funding, clinical negligence, disability, pharmaceuticals, retail, banking, financial services, police, education, ecclesiastical, utilities, property, partnership and pensions.
Experienced in online video, face to face and ‘hybrid’ mediations .Fiona is very commercial with a strong business background in top FTSE companies and has frequently mediated high-value, complex and multi-party disputes over a number of days. Mediates naturally and flexibly, and also works with parties throughout extended periods on a sessional basis.
Fiona has gravitas with warmth and many cases are highly emotional and sensitive. Some cases have taken place in the public domain, including, for example, the Sheffield trees dispute, the hospital treatment of severely disabled young person, NHS funding disputes and involve detailed negotiations. All mediations can be delicate in different ways and Fiona is particularly experienced in relationship breakdowns in partnerships and employment cases, and in sad and traumatic clinical negligence matters.
In both her corporate and mediation career Fiona has strong global experience with M&A activity and major restructuring and downsizing programmes, Board and executive settlement arrangements She also undertakes other independent interventions, mediations with recommendations, neutral Chairing, facilitating sensitive discussions, conducting reviews and investigations, and coaches on conflict between individuals or groups
Career
ADR Lead Mediator and Principal Consultant CEDR from 2004-to date, member of CEDR Chambers and previously CEDR Faculty member and ACAS Arbitrator 2007-2018
Previously Board Level Director in UK and global high tech companies with early career in the NHS.
Telecoms/ IT: Board Level HR Director Group HR Director ICL 1997-2002, Board Level HR Director Group HR Director, Cable and Wireless 1991-96, Trustee Board Chair 1991-2001 for both C&W and ICL, Personnel Director, Mercury Communications, 1984-91.
NHS: Personnel Director/Chief People officer, Towers Hamlets Health District 1982-84, Hospitals for Sick Children, GOSH 1979-82.
Non-Executive Non-Executive Director NHS 1993-99.Trustee and School Governor Moat School, Trustee John Constable Educational Trust
Director and independent Consultant People Matter Ltd from 2003, Non-Executive Adviser, Dieu , ( Management Development Institute Denmark) 2002-2010
Mediation rankings
- CEDR accreditation 2003
- Ranked in Chambers Directory from 2009. Band 2 2015, Band 1 rating from 2020
- Ranked in Legal 500 from 2008, Band 1 rating and Hall of Fame from 2017
Other information relevant to ADR
Articles written and published on mediation, conference speaker
Non-Executive NED St George’s NHS Trust 1993-99, Trustee and School Governor, Safeguarding Governor. Moat School, 2004 -2018 Trustee ,John Constable Educational Trust 2018 -2024
Non-Executive Adviser, Dieu (Management Development Institute Denmark) 2002-2010
Mediation rankings
- Ranked in Chambers Directory from 2009. Band 2 2015, Band 1 rating from 2020
- Ranked in Legal 500 from 2008, Band 1 rating and Hall of Fame from 2017
Written articles about mediation, given talks in all sectors and spoken at conferences.
Languages
Memberships
- Fellow, Civil Mediation Council
- CEDR Commercial Mediator Accreditation 2003
- Member of RSA
- Fellow of Chartered Institute of Personnel Development FCIPD( by exam and experience)
- Member Institute of Health Management (by exam)
Education
BA Hons
University of York
Fellow Chartered Institute of Personnel and Development
Harvard Graduate AMP
Reading University
Henley Business School qualified Executive Coach
Member RSA
Birkenhad High School GDST
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