Benefitting from the substantial resources of the global firm, Dentons Central America is perfectly positioned to advise major multinational companies investing in Costa Rica on the development and implementation of sophisticated compliance and risk assessment programmes, and is frequently called upon to co-ordinate projects spanning multiple jurisdictions in Central America with the support of its regional offices. The team has significant strength in advising clients in the highly regulated technology, life sciences and consumer goods sectors, with expertise in compliance strategies encompassing anti-corruption and anti-money laundering, competition law, data protection, customs and international trade matters, and public procurement (particularly in the healthcare sphere). Tatiana Reuben heads up the practice, drawing on her more than 20 years’ experience as in-house counsel to leading international companies to assist Central American clients with the design of internal compliance policies under international best practices. The team was also bolstered by the 2025 additions of associates Rafael Saborío, who has a strong background as an in-house lawyer, advising on corporate governance, risk management and regulatory compliance, and Daniel Castro, a specialist in regulatory and public law issues, particularly public procurement processes, who joined from Concentrix and Facio & Cañas, respectively.
Legal 500 Editorial commentary
Accolades
Client satisfaction: Lawyer & team quality
Client satisfaction: NPS ®
Testimonials
Collated independently by Legal 500 research team.
- Dentons' service is distinguished by its excellence and consistency over time. We have worked with them for several years, and the quality of service has always remained outstanding, regardless of which team member we interact with. One of their main strengths is proactive and timely communication. Every time we send an inquiry, we receive immediate confirmation of receipt, which gives us peace of mind that the matter is being addressed. Furthermore, when it comes to urgent matters, the team demonstrates great responsiveness, prioritizing requests and meeting deadlines. They also stand out for their collaborative approach and commitment to clarity. When they require additional information to provide an appropriate response, they communicate promptly and coordinate via email or meetings. This ensures that the solutions they provide are well-founded and easy to understand. Another important aspect is the consistency of service quality. We have worked with different professionals within the firm, depending on the area of law, and in every case, the responses have been clear, precise, and aligned with our requirements. Compared to other firms, Dentons stands out for its responsiveness, effective communication, and consistent service quality. These characteristics, along with its willingness to collaborate and adapt to client needs, represent a significant competitive advantage.
- The key differentiator of Dentons' lawyers lies in their high level of client commitment, responsiveness, and the clarity of their recommendations. The team stands out for its proactive approach to communication, always ensuring confirmation of receipt of inquiries and keeping clients informed about the status of their cases at all times. One of their most outstanding qualities is their adaptability and effective prioritization. When urgent matters arise, the lawyers demonstrate a remarkable ability to adjust their schedules and meet deadlines, providing timely responses without sacrificing the quality of their analysis. They also distinguish themselves from other firms through their collaborative approach. When doubts arise or more context is needed to offer an appropriate recommendation, they communicate transparently and seek opportunities for alignment, whether by email or through meetings. This ensures that the solutions are not only technically sound but also clear and applicable. Another key aspect is the consistency of their service quality. Regardless of the assigned professional or the subject matter, the level of attention, clarity of responses, and depth of analysis remain consistent, fostering trust and strengthening the long-term relationship. Compared to other firms, Dentons' lawyers stand out for their combination of speed, clarity, effective communication, and consistent service quality—qualities that provide significant added value for the client.
- They stand out for their customer service, quick response times, and high-quality deliverables. It's clear they conduct thorough situation analysis and have excellent internal communication.
- Tatiana Reuben has a clear understanding of the corporate world that extends beyond the realm of law firms. Her in-depth analysis of situations and her clear intention to understand her clients are highly valued; furthermore, she always demonstrates a genuine interest in the subject matter being analyzed, and her effort and oversight are evident in the quality of her deliverables.
Key clients
- Pinilla
- Organon Pharma
- Merck Sharp & Dohme
- Caterpillar
- LL Bean
- Union Fenosa Generadora Torito S.A.
Work highlights
Advised an information technology company on developing and implementing robust compliance policies as part of its operations in Costa Rica, ensuring full compliance with key regulatory frameworks.
Advised a leading manufacturer of frozen potato products on the customs origin verification process in compliance with Costa Rican law, conducting a comprehensive compliance review and evaluation of product imports, tariff classifications, and origin determination.
Reviewed Cat Financial's existing AML/CFT compliance manual, originally developed under Mexican regulatory standards, to identify necessary adaptations for compliance with Costa Rican law, including Law 8204 and applicable SUGEF guidelines.
Lawyers
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Practice head
Tatiana Reuben