Legal market stalwart Carey fields a  consumer and advertising law team that is widely respected for its experience in consumer protection litigation and voluntary collective procedures before SERNAC. Delivering ‘great and consistent advice throughout the year’, the practice also encompasses advice on advertising and marketing processes, recall campaigns, safety and warranty policies, and the revision of standard form agreements and abusive clauses. Other key areas are the import and commercialisation of products into the Chilean market, e-commerce, artificial intelligence, individual and class actions, misleading advertising, consumer safety and contractual compliance. The team recently assisted water utility company Suralis with SERNAC inspection procedures, information requirements of the authorities, and the development of policies and guidelines for compliance with consumer protection regulations. The six-member department’s principal figures are: Guillermo Carey, who co-heads the firm’s IP, IT, venture capital and private equity groups, and ’stands out in consumer law for his knowledge, experience and mastery of innovation trends’; Aldo Molinari, whose track record includes defence-side collective actions brought by SERNAC; and Mónica Pérez, whose broad disputes expertise includes consumer protection-related litigation. In the associate ranks, Eduardo Reveco‘s workload covers consumer and advertising legislation, including digital marketing, product safety and e-commerce platforms; and Kureusa Hara’s consumer regulation and advertising practice includes adhesion contracts, product recalls and finance-related SERNAC matters.
Legal 500 Editorial commentary

Testimonials

Collated independently by Legal 500 research team.

  • ‘Carey's legal team combines the extensive experience of several partners with a large group of highly-promising lawyers.’
  • ‘Their extensive legal knowledge is combined with an excellent understanding of their clients' target industries. This, along with very reasonable cost proposals, allows them to deliver a value proposition unmatched by other law firms with similar characteristics.’
  • ‘The team is savvy - simply amazing, and they provide great and consistent advice throughout the year.’
  • ‘Guillermo Carey stands out in consumer law for his knowledge, experience and mastery of innovation trends, especially technological ones, which have and will continue to have a substantial impact on the applicable regulations.’
  • ‘Guillermo Carey is just fantastic.’
  • ‘Kureusa Hara is super-fantastic!’
  • 'Two things characterize this team: Their level of excellence in responses and their understanding of the real needs of the business.'
  • 'Mónica Pérez is a trusted adviser with extensive experience and a clear understanding of the business. She is very easy to work with.'

Key clients

  • Adidas Chile
  • Banco Internacional
  • Bayer
  • Blanco y Negro
  • Clorox Chile
  • Cogent Communications
  • Copec
  • Decathlon
  • Empresas Iansa
  • Falabella Retail
  • General Motors Financial
  • Hipermercados Tottus
  • Hughes de Chile
  • Iansagro
  • IKSO
  • Isapre Banmédica
  • Isapre Cruz Blanca
  • Isapre Vida Tres
  • Kaizen Gaming International
  • Kraft-Heinz

Work highlights

Assisted Suralis with inspection procedures by SERNAC, information requirements of the authorities, and the development of policies and guidelines for compliance with consumer protection regulations.
Assisted Adidas Chile with inspection procedures by SERNAC, information requirements, responses to consumer complaints, and defences against individual actions by consumers and SERNAC claims.
Assisted Copec with defining policies, documents and preventive measures to mitigate risks in the use of the Copec Pay prepaid account, as well as the filing of individual lawsuits for gross negligence or fraudulent acts by consumers.

Lawyers

Leading associates

Leading associates with regular involvement in their team's key work, and recognition from peers or clients as being ones to watch.

Eduardo Reveco

Practice head

Guillermo Carey; Aldo Molinari; Mónica Pérez