Urenda, Rencoret, Orrego y Dörr

Urenda, Rencoret, Orrego y Dörr‘s 10-member consumer law group has longstanding experience in assisting mass consumption and retail companies with claims brought by consumers, including individual judicial proceedings and administrative stages before SERNAC. On the advisory side, the consumer practice covers e-commerce, consumer compliance models, product imports, safety and warranty policies, advertising and marketing campaigns, and product information and labelling. The department is co-led by Juan Carlos Dörr Bulnes, whose track record includes representing companies in cases before Chile’s national courts and governmental regulatory agencies, including consumer law cases; and disputes specialist Juan Pablo Morales. The practice further includes Rafael Rencoret, who also advises on consumer law matters, along with experienced associates Constanza Monckeberg and Andrea Harlen.