Pumpin, Dorfman, Nasser, Diaz (PDND)

The seven-member team at Pumpin, Dorfman, Nasser, Diaz (PDND) is sought out by both domestic and international companies, as well as public institutions, to advise on consumer law matters. It is particularly focused on consumer-related dispute resolution and litigation; while its broad client base covers the insurance, financial services, retail, energy, transportation and telecoms sectors. Representative experience for the group ranges from accidents on commercial premises, parking lot thefts, and fuel contamination and accidents at gas stations, to commercial offer-related terms and conditions disputes, telephone equipment warranties and false advertising complaints. The practice also fields specialists in defence-side class action suits, online sales-related complaints and faulty product claims. Practice head Ignacio Díaz specialises in consumer protection law, alongside his commercial, transport and insurance practices; and the workload of associate Cristián Silva also includes consumer law matters.