COVID-19 Pandemic is seen as a once-in-a-lifetime event
that has caused a lot of turbulence to corporations, organisations,
and individuals who own or run businesses. It not only changed the
way people work but also changes the way people litigate,
arbitrate, mediate, and negotiate. Never before terms such as
online dispute resolution (ODR) and
virtual hearing have been discussed frequently as during
the past two years. In Vietnam, the People's Supreme Court of
Vietnam (Supreme Court) issued Directive No.
02/2020/CT-CA dated 20 March 2020 at the beginning of the Pandemic
to encourage courts at all levels to apply technologies to organise
virtual hearings where possible. Unfortunately, at that time, there
were no follow-up guidelines on which steps must be taken to ensure
the legitimacy of a virtual hearing. In 2021, Vietnam-based legal
practitioners received good news when the Supreme Court joined
hands with the Supreme People's Procuracy, the Ministry of
Public
