Controlling The Sales Tax Function: A Human And Digital Partnership

Following the 2018 Wayfair decision, many sellers are required to collect sales tax from their customers in more U.S. jurisdictions. Additionally, some companies are planning for a not-so-far-off future of making purchases in new U.S. jurisdictions due to planned reshoring or tooling up for roboticized operations. Even for companies whose reporting jurisdictions haven't changed much, the daily proximity of sales tax needs, coupled with the fast pace of proposed sales tax legislation and regulatory changes, calls for close management of the sales tax function.

The Human Component

While sales tax automation solutions are handy tools that have changed how a company's finance organization complies with sales tax, the human component remains irreplaceable: a well-managed sales tax function, even though bolstered by automation tools, requires the guidance and supervision of a human sales tax professional.