OECD Releases Guidance For Digital Consumer Products

The Organisation for Economic Cooperation and Development (OECD) released Consumer Policy Guidance on Intangible Digital Content Products (Guidance) for protecting online consumers of digital content.

With the expansion of the Internet and mobile devices, digital content has grown considerably. The OECD recognizes that this has brought consumers considerable benefits, “including ready access to a wide range of high-quality products, often at reduced costs”. It has also created issues that the OECD believes “countries and business now need to address”.

According to the Guidance, consumers acquiring and using intangible digital content products face several challenges, including, among others: inadequate information disclosure, and misleading or unfair commercial practices.