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ARTICLE · 03 MAY 2017

Mobile Targeting: A ‘Secret Weapon' For Good Or Ill?

It's an advertiser's dream — the ability to target customers through their mobile devices, right to down to where they are and what they are doing.

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It's an advertiser's dream — the ability to target customers through their mobile devices, right to down to where they are and what they are doing. But can such precisely targeted messages become a recipient's nightmare?

A recent Massachusetts case highlights the tension inherent in geo-location targeted ads, as well as special concerns that crop up when advertisers target consumers using health care metrics.

A digital ad agency, Copley Advertising, was retained to use "geo-fencing" technology to target women entering health care clinics. Specifically, once anyone entered reproductive health centers or methadone clinics in Columbus, New York City, Pittsburgh, Richmond, or St. Louis, Copley recorded the ID for their mobile devices and served them mobile ads for up to 30 days. The ads included text such as "Pregnancy Help, "You Have Choices," and "You're Not Alone," which, if clicked, took the user to a web page about abortion alternatives and offered access to a

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