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ARTICLE · 04 DECEMBER 2021

Responding To Online Client Criticism

As you get into your car at midnight on a Friday after an exhausting mediation, you begin to mentally replay how the day unfolded.

United StatesLaw Department Performance

As you get into your car at midnight on a Friday after an exhausting mediation, you begin to mentally replay how the day unfolded. Your client Phil Gridiron was sued for $800,000 for failing to pay Fields of Dreams for construction of a full-size football field in the backyard of one of his mansions. In the middle of construction, the city objected because the field would impact an easement. As a result, Fields of Dreams had to make the field 98 yards long instead of 100. Claiming he bargained for an exact regulation field, Gridiron refused to pay, and Fields of Dreams filed a lawsuit.

For most of the day, Fields of Dreams would not budge below $650,000, and the mediator pressed your client hard about emails showing he knew about the easement. You pushed back, noting that an obscure statute governing "gardeners" imposed an obligation on Fields of Dreams to search land records. Your persistence won the day, and your client settled the case by paying $350,000.

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