The Federal Trade Commission (FTC) sent letters on March 27, 2020, and April 3, 2020, to several Voice over Internet Protocol (VoIP) service providers warning them that routing and transmitting illegal robocalls, including coronavirus-related scam calls, is illegal and may lead to FTC enforcement actions.
United StatesCoronavirus (COVID-19)
Highlights
- The Federal Trade Commission (FTC) sent letters recently to
several Voice over Internet Protocol (VoIP) service providers
warning them that routing and transmitting illegal robocalls,
including coronavirus-related scam calls, is illegal and may lead
to FTC enforcement actions.
- A top priority of the FTC is to combat illegal robocalls,
especially those involving the coronavirus (COVID-19).
- In the wake of the warning letters, VoIP and other service
providers involved in the routing or transmitting of potentially
illegal robocalls should understand 1) how their actions can
violate the law, and 2) how serious federal law enforcement
officials are about pursuing those who enable illegal
robocalls.
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