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ARTICLE · 25 APRIL 2020

FCC And FTC Crack Down On COVID-19 Robocall Scammers

The Federal Communications Commission and Federal Trade Commission sent joint letters to three companies that provide voice over IP "gateway" service, which is used to connect voice over IP calls to the US telephone network.

United StatesCoronavirus (COVID-19)

The Federal Communications Commission and Federal Trade Commission sent joint letters to three companies that provide voice over IP "gateway" service, which is used to connect voice over IP calls to the US telephone network. The letter told the gateway providers to stop transmitting robocalls from scammers offering fake services related to COVID-19 and warning them that US voice service providers will cut off calls delivered by those gateways unless they act by April 5. As of 5:00 pm on April 6, neither the FCC nor the FTC had issued any further statements indicating whether the gateway operators had responded to the letter.

The FCC/FTC action came after a telephone industry group tracked scam calls back to the three gateway providers – SIPJoin, Connexum and VoIP Terminator/BLMarketing – and determined that they were routing the calls into the telephone network. The scams include calls offering a nonexistent free test kit for COVID-19 and a campaign that offers HVAC

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