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ARTICLE · 27 APRIL 2020

Contractual Tools For Customers In Managing Ongoing Service Provision During COVID-19

Since the outbreak of the COVID-19 pandemic, organisations have been grappling with the application and enforcement of force majeure provisions in their commercial contracts, on which...

United StatesCoronavirus (COVID-19)

Since the outbreak of the COVID-19 pandemic, organisations have been grappling with the application and enforcement of force majeure provisions in their commercial contracts, on which see our past alert.

Whether or not service providers seek to rely on force majeure provisions to excuse non-performance, customers will be well-served in familiarising themselves with and using other contractual tools available to them in order to (i) manage the ongoing provision of services which remain unaffected or less affected by COVID-19, (ii) mitigate the effects of COVID-19 on those services which are affected and (iii) safeguard their contractual position. Where these tools are not available customers should consider updating templates and procurement procedures.

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