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ARTICLE · 01 FEBRUARY 2018

Tech Support Operators Agree To Settle Charges By FTC And State Of Ohio

Troutman Pepper Locke LLP
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The Ohio defendants entered into a separate settlement that imposes a $12.4 million judgment that will be suspended upon payment of $27,000.

United StatesConsumer Protection
Chelsea Lamb
Chelsea Lamb
Stephen Piepgrass
Stephen Piepgrass
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In May 2017, the Federal Trade Commission, along with federal, state, and international law enforcement partners, announced "Operation Tech Trap," a nationwide and international crackdown on tech support scams that trick consumers into believing their computers have a virus and then charge those consumers money for unnecessary repairs.

As part of Operation Tech Trap, the FTC and the State of Ohio filed a complaint in federal court in Ohio against defendants Repair All PC LLC, Pro PC Repair LLC, I Fix PC LLC, WebTech World LLC, Online Assist LLC, Datadeck LLC, and I Fix PC d/b/a Techers247, as well as individual defendants Jessica Marie Serrano, Dishant Khanna, Mohit Malik, Romil Bhatia, Lalit Chadha, and Roopkala Chadha.

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