A fact of business today is that customers − both
consumers and other businesses – and employees expect to
transact digitally. To remain competitive, companies find
themselves increasing their efforts to digitally transform their
businesses.
Successfully implementing this transformation requires careful
planning to ensure regulatory compliance, a smooth integration with
existing business technology and a positive customer
experience.
This is our sixth bulletin for 2019, again aiming to help
companies identify important and significant news and legal
developments impacting digital offerings. Each issue will feature
in-depth insight on a timely and important current topic.
In this issue, we provide an analysis on California's recent
law regarding chatbots. In addition, we will cover recently enacted
federal and state laws, federal and state regulatory activities,
fresh judicial precedent and other important news.
