Spinning Out Your Shared Services Centre: Leveraging Your Shared Service Centre As A Springboard To A Profitable Outsourcing Relationship

Outsourcing initiatives are a well recognised driver in reducing costs and increasing service levels while enabling a business to focus on its core functions. They also act as a catalyst for broader transformation and send a change signal to the rest of the organisation.

Traditional approaches to outsourcing focus on procuring services from an external partner, where the transfer of assets – people, systems, intellectual property and often buildings – is a secondary consideration. However, as large Shared Service Centres (SSCs) created by companies have now begun to reach maturity and as service providers look to scale up through acquisitions, these centres are beginning to offer a credible asset that can be spun-out.