Thomson Reuters Innovation Panel – 4. Client Service And Client Retention (Video)

The Solicitors Disciplinary Tribunal has issued its first ruling on AI-generated false citations, striking off a lawyer who submitted fabricated case law to the court. This landmark decision establishes that existing professional standards apply to AI-assisted work, with no special leniency for technological errors. The tribunal's reasoning clarifies critical duties lawyers owe to courts when using AI tools in litigation.

The Solicitors Regulation Authority has intervened and closed down Traymans LLP's practice in London, freezing bank accounts and transferring client files and funds to regulatory control. Former clients must now find new legal representation while Lester Aldridge assists with the closure process and manages access to files and held monies.

Gartner’s latest prediction landed last week with a headline that legal technology vendors will be quoting for years: legal tech budgets will double by 2028. If you are a GC, managing partner, or director of legal operations, you are probably already fielding calls from vendors who want to be part of that spending.

Employees are increasingly using AI to draft workplace grievances, creating lengthy, legalistic complaints that can obscure simple concerns. While AI can help structure complaints and improve accessibility, it also risks escalating conflicts, introducing data protection issues, and making resolution harder. HR teams must now balance fair treatment of AI-assisted grievances with practical, proportionate responses that focus on the real issues rather than managing overly complex documents.

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In the bustling world of legal practices, where many documents could be the linchpin of a case, efficient document management is not just a convenience — it’s a necessity. Yet, many law firms find themselves entangled in the chaos of outdated document management practices and systems, where vital information is often buried in physical file cabinets or lost in disorganized digital folders scattered across multiple applications.

International law firm Withers congratulates Dr Lui Che Woo, chairman of K. Wah Group, on the creation of the LUI Che Woo Prize – prize for world civilisation.

Do your homework and take a good look at your business strategy before approaching a potential merger partner, says Ian Cooper.

There’s a moment most legal professionals know well. It’s 10:00pm. The closing is tomorrow morning. One document changed. And now someone, usually a paralegal, is rebuilding the entire binder from scratch.

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