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ARTICLE · 07 MAY 2020

Claiming Furloughed Workers' Wages: Lessons Learnt

20 April 2020 marked the one-month anniversary of the Coronavirus Job Retention Scheme (CJRS) announcement by UK Chancellor, Rishi Sunak.

United KingdomCoronavirus (COVID-19)

20 April 2020 marked the one-month anniversary of the Coronavirus Job Retention Scheme (CJRS) announcement by UK Chancellor, Rishi Sunak. It was also the date that Her Majesty's Revenue and Customs' (HMRC's) long-awaited Online Portal – the mechanism by which employers with a UK payroll can reclaim 80% of furloughed workers' wages – went live.

By the end of the first day, an estimated 140,000 companies submitted claims through the Portal. Because of the fervour that accompanied applications, the Portal had to be taken down at 8:00 am due to capacity issues. It had only opened at 5:30 am.

Key lessons have since been learnt about how the CJRS will work in practice, including around how companies should approach submitting their claims. Here are just a few. 

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