Navigating The Use Of AI In SaaS Agreements - UAE And Beyond

"Subscribe", a ubiquitous term online is a gateway to how we consume technology today. In the Software-as-a-Service (SaaS) world, a single click grants clients access to powerful tools hosted on the cloud in a cost-effective manner, all the while ensuring that the SaaS provider retains ownership over the underlying software solution. Traditionally, SaaS offerings included services like DropBox, Microsoft Office or even customer relationship management systems. However, with the surge of Artificial Intelligence (AI), SaaS is being reshaped at its core, while also raising new questions about ownership, accountability, and regulation.

Globally, governments have adopted varied approaches on handling/ regulating AI and its applications. In addition to specific laws on data protection, consumer protection and contracts, many international agencies and national governments have adopted legislation and model frameworks specifically designed to address the issues raised by