Every business, including legal business at some stage of its
development is trying to structure their business processes. This
includes planning and control, operations, contacts, documents
control arrangements, introduction of rules and standards. Another
regulation stage can lead to consideration of the possibility and
feasibility of standardization according to the ISO standards.
It is not one or two Ukrainian law firms have certified their
activities up to ISO 9001. In this article I want to share a modest
experience of our company, which I hope will become useful for our
colleagues.
We have been distinguishing business processes and managing
rules and activity algorithms purposefully for several years. As
for me, there are no limits to perfection, so an improvement and
adaptation process for current needs and strategies is permanent.
Before deciding to implement a quality management system that
corresponds the international standard ISO 9001:20080
