Exploring the impacts on business models in passenger and freight transport
How do Swiss companies in passenger and freight transport view automated driving? What impact will this development have on industry players? These and other questions were answered by 73 surveyed business leaders from the passenger and freight transport sectors. We have summarised their assessments, along with those of other industry experts: giving you an overview of opinions within the industry regarding automated driving and examining the topic from a business perspective.
Our findings In a nutshell
58% of respondents expect a significant impact on their business models and operating models
Notable differences emerge, however, between passenger and freight transport, as well as within subsectors such as public transport and less-than-truckload (LTL) transport. However, there is consensus on one point: consistent customer centricity remains the key to the success of new business models.