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ARTICLE · 15 NOVEMBER 2024

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Legal Steps For Suspending User Accounts On Online Platforms

Online platforms that allow users to share content are required to manage content moderation and, when necessary, suspend user activities for violations of legal obligations or platform rules.

SwitzerlandMedia, Telecoms, IT, Entertainment

Online platforms that allow users to share content are required to manage content moderation and, when necessary, suspend user activities for violations of legal obligations or platform rules. The Digital Services Act (DSA) sets out important guidelines for these platforms, especially regarding suspension of user accounts or activities. This article explains the conditions under which platform providers can suspend user access, offering practical advice and examples for platforms that must comply with these rules.

The DSA and affected companies

The DSA is part of the European Union's (EU) effort to modernise digital regulations, and applies to a variety of online services, including:

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