While there are lots of new tools and technology
available for firms and their marketing teams, it's crucial for
marketing leaders to take a step back and ensure there is a
thorough understanding of their clients and how best to support
them.
The distraction of the "next big
thing"
AI, automation, and customer relationship management (CRM)
platforms: there is no shortage of new and shiny marketing tools.
It is easy to feel that growth is just one new system or piece of
software away.
What is the silver bullet for growth?
Without clarity on who the marketing activity is aimed at and
why, even the most advanced technology will underperform. This can
result in wasted time, inconsistent messaging, and low-quality
enquiries.