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ARTICLE · 19 DECEMBER 2025

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Automation, Restructuring And Fairness - Staging AI Adoption Under The LRA

Webber Wentzel
Webber Wentzel
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Webber Wentzel

Webber Wentzel

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MIT's State of AI in Business 2025 report should temper any rush to restructure workforces around artificial intelligence. Headcount reductions based on assumptions of immediate, sweeping efficiency gains reflect poor risk management.

South AfricaTechnology

MIT's State of AI in Business 2025 report should temper any rush to restructure workforces around artificial intelligence. Headcount reductions based on assumptions of immediate, sweeping efficiency gains reflect poor risk management. Only around 5% of enterprise AI pilots globally progress to production and deliver measurable Profit and Loss (P&L) impact, with value typically clustering in narrow, incremental use cases that improve over time.

MIT's findings reveal that:

  • Large enterprises often lead in pilot projects but lag in scaling successful ones;
  • Externally developed solutions are twice as likely to be deployed as internal builds; and
  • The most consistent early savings occur in back-office functions - through reduced outsourcing or agency spend - rather than in the customer-facing areas where bold efficiency claims are usually made.

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