Total Quality Management in Trouble
Total Quality Management in Trouble?
An analysis of TQM practice in the UK, attendant ethical, legal and economic issues and rising incidences of occupational stress.
A paper presented to the graduate/ undergraduate students in the Comenius University Faculty of Management, Bratislava, Slovak Republic in November 2001
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Legge, K (1995) Human Resource Management - rhetorics and realities. Macmillan.
Louise Di Mambro et al (Eds) Civil Court Practice (2001). Butterworth.
