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I hear some version of this from general counsel more often every year: they don't blindly trust their outside firm anymore, they verify it, the same way they verify every other vendor with access to their data. That shift catches a lot of firms off guard. Lawyers see themselves as trusted advisors, but procurement and legal ops teams see a law firm as one more party holding sensitive information. To them, that means proof, not just a handshake.

In-house counsels are increasingly asked to rely on cybersecurity evidence that was not written for lawyers. A vendor may provide a SOC 2 report, ISO 27001 certificate, penetration test summary, cyber insurance certificate, or completed security questionnaire. The document may look reassuring. The harder question is whether it actually answers the risk question in front of the business.