Article
Retailers can’t Charge Customers Delivery Charges if they Cancel Contract Under Distance Selling Directive – Handelsgesellschaft Heinrich Heine GmbH v Verbraucherzentrale Nordrhein-Westfalen eV, Court of Justice of the European Union
Under European Union contract law, consumers are generally entitled to a cooling off period in which they may change their minds and obtain a refund for goods purchased at a distance.
Matthew Arnold & Baldwin
