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  • Article

    Hidden Fees Aren't Sexy

    It's a well-known principle (amongst those who practice in certain professions) that if you're trying to make something sexy, you generally don't want to reveal everything...
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    Homeaglow To Pay $2.3 M Over Auto-Renewals And Review Claims

    The same week the FTC announced that Shutterstock had agreed to pay $35 million to settle a suit over its automatic renewal and cancellation practices, the Washington AG secured a $2.25...
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
Podcast

Know Your Fake Reviews- State AGs Signal Enforcement Action (Podcast)

Reviews matter. In a survey conducted by Yelp, 83% of consumers who read reviews say they trust online reviews about local businesses. However, fake reviews may mislead consumers.
United StatesConsumer Protection
Kelley Drye & Warren LLP
Kelley Drye & Warren LLP
  • Article

    Multistate Coalition Urges CFPB To Prioritize And Distribute Consumer Refunds

    Last week, Washington Attorney General Nick Brown, a bipartisan coalition of attorneys general from ten other states, and the California Department of Financial Protection and Innovation wrote the Consumer Protection Financial Bureau's Acting Director, Russell Vought, pressing the CFPB to issue ​"long-delayed restitution" to consumers allegedly harmed by a business offering online training for tech positions.
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    NYC Proposes A Click-to-Cancel Rule

    Within days of taking office this year, New York City Mayor Mamdani signed an executive order entitled Fighting Subscription Tricks and Traps, which directed the City’s Department of Consumer and Worker Protection...
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    Regulators Continue To Focus On "Dark Patterns" In Negative Option Marketing

    These days, consumers can obtain everything from newspapers to meal kits to credit monitoring services through subscriptions.
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    Senate Spars With FTC BCP Director Sam Levine Over FTC Enforcement, Surprisingly From Both Sides

    Yesterday, the Senate Commerce Committee's Subcommittee on Consumer Protection, Product Safety and Data Security held its second hearing in less than a year on COVID-19 fraud, price gouging, and related enforcement efforts.
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    Shutterstock To Pay $35 Million Over Auto‑Renewal And Cancellation Practices

    According to a complaint filed by the FTC, when the FTC filed a lawsuit against Adobe over its subscription practices in 2024, people at Shutterstock took notice.
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    States Follow FTC Auto Renewal Settlement With A New $2.3 Million Settlement

    In 2017, the FTC announced that Adore Me, an online lingerie company, had agreed to return more than $1.3 million to customers who enrolled in a negative-option membership program offering discounts and other benefits.
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    The FTC Seeks Comments And Signals Changes To Come In New Rulemaking On Earnings Claims

    As we previewed last week here, the FTC released an Advanced Notice of Proposed Rulemaking (ANPR) on earnings claims as it embarked on a mission to adopt a rule...
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Podcast

    The Latest On Session Replay Lawsuits, And Practical Considerations For Risk Mitigation (Podcast)

    A wave of consumers have filed putative class action complaints against a long list of consumer-facing website owners/operators and their software providers alleging invasion of privacy rights...
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    TINA.org Lobbies FTC To Use Penalty Offense Authority Against Direct Sellers

    TINA.org continues to aggressively beat the enforcement drum. Today, its leaders sent a letter to Acting Director of the Bureau of Consumer Protection Samuel Levine encouraging the FTC...
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    Using Domestically Sourced Recycled Content? Look Beyond The Recycling Process Before Claiming It's "Made In USA"

    We periodically stumble across older FTC investigations that have new relevance, and post about them as reminders. That happened recently as we get more questions about the use of recycled content...
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    "Vanilla Vigilante" Spencer Sheehan Grounded After Targeting Starbucks

    Over the past several years, the number of consumer class actions involving product labels has significantly increased. The claims, primarily targeting food and clothing manufacturers...
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Podcast

    Webinar Replay - State Attorneys General 101 (Podcast)

    State Attorneys General play an increasingly important and powerful role in enforcing consumer protection laws and establishing public health standards impacting broad swaths of business.
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    When “Just Send The Records” Isn’t Simple: Lessons From The FTC’s Amazon FCRA Settlement

    The Fair Credit Reporting Act (“FCRA”) is often thought of as a credit-reporting statute, but its reach is far broader—and its compliance demands far more nuanced—than many businesses may appreciate.
    United StatesConsumer Protection
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    Connecticut Requires Prices To Include Most Fees

    In our most recent ​"Junk Fee" Legislative Roundup, we noted that the Connecticut legislature had introduced a bill that could require companies to include mandatory fees in their prices.
    United StatesCorporate/Commercial Law
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Podcast

    Do Your Sponsorship Agreements Address Event Cancellation? (Podcast)

    On this episode, we will cover a post from exactly two years ago today: Do Your Sponsorship Agreements Address Event Cancellation?
    United StatesCorporate/Commercial Law
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    FinCEN Exempts Domestic Reporting Companies And Persons From CTA Reporting Requirements

    On March 26, 2025, the U.S. Department of Treasury's Financial Crimes Enforcement Network (FinCEN) issued an interim final rule which narrows the scope of existing beneficial ownership...
    United StatesCorporate/Commercial Law
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Article

    Latest Made In USA Settlement Offers Lessons For Fashion Companies

    This week, just a few days before the Fourth of July holiday, the FTC announced a settlement with three fashion companies (that operated together as a common enterprise) over patriotic claims...
    United StatesCorporate/Commercial Law
    Kelley Drye & Warren LLP
    Kelley Drye & Warren LLP
  • Showing 701–720 of 2345 results

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