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In our second episode of Hotels unpacked, we were delighted to dive into the world of luxury hotels, with Director of Development at Rocco Forte Hotels, Charles Forte, and its General Counsel, Nick Clayson.

On 29 October Lord Sharkey introduced a Private Members' Bill into the House of Lords, which proposed amending the Financial Services and Markets Act 2000 ...

The UK's consumer sector has shown resilience against the backdrop of challenging political and economic conditions. Consumers in the UK remain willing to spend...

In a recent request for a preliminary ruling in a case concerning Amazon, the Advocate General Pitruzzella (AG) has given his opinion that the Consumer Rights Directive (2011/83/EU) (CRD)

In mid-September 2022, trilogue negotiations are expected to begin for the EU's proposal to replace the General Product Safety Directive (2001/95/EC) with a new regulation...

On September 30, the Joint Committee of the European Supervisory Authorities ("ESAs") (being the EBA, EIOPA and ESMA) published its work programme for 2023 (dated 5 September 2022)...

This month's CLIP is a recent joint statement by European Commission President Ursula von der Leyen and US President Joe Biden from the US-EU Summit in Brussels on 15 June 2021, ...

The UK Competition and Markets Authority has exercised its new enforcement powers under the Digital Markets, Competition and Consumers Act 2024 for the first time, imposing a £4.2 million penalty on The AA for drip pricing practices.

The secondary ticket market has been the subject of investigation by the Competition and Markets Authority (CMA) for a number of years

Our UK Consumer team is delighted to present our Doing Business in the UK guide.

Back in December 2024, CAP and BCAP consulted on the implications of the unfair commercial practices (UCP) provisions in Chapter 1 of Part 4 of the Digital Markets, Competition and Consumers Act 2024.

The Gambling Commission recently updated its guidance for gambling operators about fair and transparent terms and practices.

The Competition and Markets Authority's new consumer enforcement powers are coming into effect on 6 April 2025. These powers give the CMA the ability to initiate and conduct its own investigations...

Earlier this year, the government indicated that it would be updating the Furniture and Furnishings (Fire) (Safety) Regulations 1988 (FFRs).

Which? recently published research about pricing practices in the UK, and we've written before about the attention the CMA and ASA pay to misleading pricing.

CAP and BCAP have published their amendments to the CAP and BCAP Codes to align with the updated provisions on unfair commercial practices (UCP) in the Digital Markets...

The Office of Product Safety and Standards is launching a new research project to examine why many consumers do not register their household products, in an effort to learn what more can be done to boost registration rates.

Following full implementation of the European Electronic Communications Code (EECC), Ofcom introduced new contract requirements with an aim to protect consumers and end-users.