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The Ontario Court of Appeal's recent decision in Aroma Franchise Company, Inc. v Aroma Espresso Bar Canada Inc. (the "Aroma Decision")...

For almost a decade now, many companies (especially in consumer-related industries) have considered it important to create a new management position: a Chief Customer Officer (or Chief Experience Officer).

In the Pre-COVID-19 franchise world, making a major change within a franchise network was often a perilous and delicate exercise.

Foreign franchisors expanding into Canada face critical decisions about accepting deposits before providing franchise disclosure. Understanding when a refundable deposit crosses legal boundaries can determine whether your franchise relationship begins on solid ground or creates statutory rescission risks that emerge after substantial investment.

Franchising is not as heavily regulated in Canada as it is in a number of other jurisdictions, including the U.S.

Today, many franchise networks have pages on various social media sites (such as Facebook, Twitter, LinkedIn, YouTube, Instagram, Google+) to increase their visibility among internet users and to promote their news, announcements, special offers, etc.

Canada is one of the most attractive international markets for franchise expansion. The country has a mature franchise sector across retail, hospitality, service, and fitness industries, and many foreign franchisors view...

Dans l'arrêt 1688782 Ontario Inc. c. Aliments Maple Leaf Inc. et al, 2020 CSC 35, la Cour suprême du Canada statue que Maple Leaf n'est aucunement responsable envers les franchisés de...

On November 9, 2023, the Government of Saskatchewan introduced Bill 149, The Franchise Disclosure Act.

It is also an inescapable reality. Some franchisees grow old, others become ill, others have accidents, others lose motivation and, finally, others die.

In March 2023, the Ontario Superior Court of Justice issued its ruling Aroma Franchise Company Inc. v. Aroma Espresso Bar Canada Inc. regarding the duty of disclosure of potential conflicts of interest for arbitrators...

Q: What do I need to know about relief from termination? A: What rights do franchisees have when they face termination of their franchise agreements? Was the termination done in bad faith?

There are several different structures available when forming a business in Canada.

As you may have read last month in our Franchise Law Alert, radical changes have been proposed to Ontario’s franchise disclosure law, the Arthur Wishart Act (Franchise Disclosure), 2000 (the "Act").

In a recent decision the Court of Appeal for Ontario provided commentary on the doctrine of "notional severance" as it applies to franchise agreements.

Periodic increases in interest rates, inflation, rising raw material costs, increases in distribution costs, labour shortages, new laws, new regulations, the end of COVID-19 subsidies...

In a decision released on May 10, 2013, Justice Gascon of the Québec Court of Appeal dismissed the Canadian Franchise Association’s motion for leave to intervene in ongoing proceedings between Dunkin’ Brands Canada Ltd. and 21 of its plaintiff franchisees in Québec.

The Ontario Court of Appeal recently confirmed that the test for rescission under s. 6(2) of the Arthur Wishart Act (Franchise Disclosure), 2000, S.O. 2000, c. 3 (the "AWA") (which permits a franchisee...