Parliamentary Proposition To Changes In The Insurance Contracts Act

A proposition to the Insurance Contracts Act was proposed for the Norwegian Parliament on the 3^rd of September by the Ministry of Justice and Public Security. The proposition implements parts of the Insurance Distribution Directive (IDD). If the proposition is passed, significant changes will be made to the Insurance Contracts Act.

Some of the most important proposed changes are:

• A duty to act according to professional conduct and liability for breach of duties under the Insurance Contracts Act
• A duty to have an appropriate system for handling the insured's complaints and claims under the Insurance Contracts Act
• A “digital first choice” for communication

Professional conduct and liability for breach of duties