Introduction
Recently, a colleague and I were having dinner on a Sunday
evening when he got an SMS from a new client operating in the tech
space asking to meet urgently. The client appeared to be in panic
mode, so my colleague rushed off to meet with him, leaving his
unfinished grilled chicken and avocado salad behind.
At the office the next day, the report my colleague gave me when
I asked what warranted the urgent meeting between him and the
client, made me understand why the client had gone into panic
mode.
It was a matter of suspected corporate espionage and
unauthorised use of proprietary information. Apparently, the matter
was quite severe, given that some of the client's key personnel
had resigned without notice, to join a competitor, taking with them
valuable information about the client, its business processes and
strategies. The client's competitor had even started working on
a project using a particular business model some of the
client's ex-employees