Conflict Resolution In The Workplace

Rafat Dada¹

CONFLICT RESOLUTION IN THE WORKPLACE.²

1. Introduction

Conflict in the workplace is not always a bad thing. But ignoring it can be counterproductive in the long-term. Absence of conflict on the other hand, can signal indifference and apathy.

Conflict has the capacity not only to cause harm and pain, but also serves as a catalyst for positive change in the workplace when properly utilised. A possible reason for its bad reputation is that conflicts are often poorly managed and handled in painful ways.

Conflict is inevitable because we are human beings and come from different backgrounds. This diversity should encourage organizations to seize opportunities to bring people/employees together as frequently as possible thus creating platforms for them to get to know each other better.